Admin & Appointments Support Assistant

Leicestershire Partnership NHS Trust; Leicester Forest East; On-site; GBP 18,000 - 22,000; Full time

Job summary

Leicestershire Partnership NHS Trust is inviting applications for a Support Team Assistant to join the Admin Support Team. The role involves handling daily telephone enquiries, managing appointment bookings, and performing general admin duties in a fast-paced community health setting.

You will work 37.5 hours per week, Monday to Friday, 8.30 – 16.30, and support dietetic services across Leicester, Leicestershire & Rutland.

Qualifications

• Excellent administration and communication skills are essential.
• Ability to communicate clearly with patients and health professionals.
• Confident telephone manner and professional presentation is required.

Responsibilities

• Speak to patients and health professionals by telephone with a confident, professional manner.
• Use computers and clinical systems to check/update patient details, arrange appointments and generate correspondence.
• Prepare post, information packs and filing of paper-based information; legible handwriting and filing skills are essential.

Skills

Administration

Telephone manners

Communication

Tools

Microsoft Office

Clinical systems

Job description

Leicestershire Partnership NHS Trust is inviting applications for a Support Team Assistant to join the Admin Support Team. The role involves handling daily telephone enquiries, managing appointment bookings, and performing general admin duties in a fast-paced community health setting.

You will work 37.5 hours per week, Monday to Friday, 8.30 – 16.30, and support dietetic services across Leicester, Leicestershire & Rutland.