Administration Assistant

Leicestershire Partnership NHS Trust; Leicester Forest East; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive salary package

Excellent pension scheme

Generous annual leave

Job summary

Leicestershire Partnership NHS Trust in Leicester is seeking an administrative professional to support the Therapy & Diana Children’s Community Services. You will be the first contact for staff, families and external agencies, handling queries with empathy and professionalism.

You will collaborate with a multi-disciplinary team comprising Physiotherapists, Occupational Therapists and Children’s Community Nursing, providing confidential administrative support and ensuring smooth communication

Qualifications

• Excellent communication and customer service are essential.
• Experience handling confidential/sensitive information.
• Ability to use tact and diplomacy, and to problem-solve for service users.

Responsibilities

• Provide administrative support to the clinical team.
• Be the first point of contact for staff, families, and external agencies.
• Collaborate with multidisciplinary teams including Therapists and Nurses.

Skills

Excellent communication skills

Customer service oriented

Administrative support experience

Handle confidential information

Team collaboration

Job description

Job Overview

Do you want to make a difference to the families, young people and children living in Leicester, Leicestershire, and Rutland? You're not just admin, are you? Our team of administrators provide support for over two hundred clinical staff who deliver services to children aged 0-19 years across Leicester, Leicestershire, and Rutland. You will be the first line of contact for parents, carers, young people, and professionals and must have excellent communication and customer service skills and be able to deal with queries in a helpful, professional, and sympathetic manner. Our team are immensely proud of the excellent support we provide to both the clinicians who deliver services and to the families, children and young people who receive our services. We would love you to join us and share your outstanding skills in communication (verbal and written), your ability to use tact and diplomacy and to be able to apply problem solving skills to provide the best service we can for our service users. As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do. We are committed to the wellbeing of all our staff. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.

Job Description Summary (Main duties and responsibilities)

You will be collaborating with a multi-disciplinary team comprising of Physiotherapists, Occupational Therapists, Speech & Language Therapists and Childrens Community Nursing teams. As an essential part of Therapy & Diana Childrens Community Services, you will provide administrative support to the clinical team and be the first point of contact for staff, families, and external agencies. You will need to be able to demonstrate experience of working with confidential and sensitive information and can work using your own initiative as well as working as part of a team.

Contact Details: Stephanie Squires, [e-mail], 0116 2952495.