Appointments & Admin Support Specialist

Leicestershire Partnership NHS Trust; Leicester; Sur place; GBP 18 000 - 23 000; Plein temps

Résumé du poste

Leicestershire Partnership NHS Trust in Leicester is seeking an efficient Support Team Assistant to join the Admin Support Team. The role involves handling telephone enquiries, updating patient details in clinical systems, arranging appointments and generating clinical correspondence.

The post holder will need good IT skills, legible handwriting, and the ability to manage paperwork; hours are 37.5 per week, Monday to Friday, 8:30-16:30, in a busy community setting serving Leicester,

Qualifications

• Speak clearly on the telephone with a confident professional manner.
• Proficient with computers and able to use clinical systems to check/update patient details, arrange appointments and generate clinical correspondence.
• Legible handwriting and filing skills and ability to use office equipment.

Responsabilités

• The role will involve speaking to patients and health professionals on the telephone daily, requiring a confident, professional telephone manner.
• The post holder will use computers and clinical systems to check and update patient details, arrange appointments and generate clinical correspondence.
• Legible handwriting and filing skills and ability to use office equipment are essential for preparing post, information packs and filing paper-based information.

Connaissances

Telephone manner

IT skills

Filing skills

Outils

Clinical systems

Description du poste

Leicestershire Partnership NHS Trust in Leicester is seeking an efficient Support Team Assistant to join the Admin Support Team. The role involves handling telephone enquiries, updating patient details in clinical systems, arranging appointments and generating clinical correspondence.

The post holder will need good IT skills, legible handwriting, and the ability to manage paperwork; hours are 37.5 per week, Monday to Friday, 8:30-16:30, in a busy community setting serving Leicester,