NHS Admin Assistant: Travel & Multi-site Support

The Methodist Church in Britain; Cambridgeshire and Peterborough, Peterborough; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Training and development opportunities

Job summary

Cambridgeshire and Peterborough NHS Foundation Trust is seeking an Administrator to support the Nutrition & Dietetic Specialist Service. The role involves liaising with referrers, booking clinics, handling calls, updating records and assisting with minutes and travel across the county.

Applicants should have GCSE/NVQ II Administration and strong English skills, with experience in busy offices and ability to manage workload within a multidisciplinary team. Travel may be required.

Qualifications

• Educated to GCE/GCSE standard.
• RSA Stage II or NVQ Level 2 in Administration, or equivalent.
• Good command of written English.

Responsibilities

• Provide administrative support to the Nutrition & Dietetic Specialist Service, liaising with external referrers, Trust staff and Admin Hub colleagues.
• Receive and pass on referrals for all divisions, register them, and maintain clinic administration including bookings and cancellations.
• Act as first point of contact for referrers, answering all calls within the set timeframe, taking accurate messages and handling difficult callers.
• Word process correspondence, reports and summaries, and provide operational support for clinical letters.
• Input and update service user information and team activity on computerised systems, creating notes and keeping electronic records current.
• Travel independently around the county to meet strict time deadlines.
• Book interpreters for service users.
• Book rooms for team meetings, and take, transcribe and distribute minutes.
• Handle information in line with Trust information governance and information security policies.
• Train new staff as directed by the line manager.
• Cover colleagues in their absence and assist with their workloads, which may mean travelling to another location.
• Maintain stationery and stock levels.

Skills

Customer care

Typing 50 wpm

MS Office

Organisational skills

Telephone etiquette

Adapt communication

Education

GCSE standard

RSA Stage II / NVQ II in Administration

Good written English

Tools

MS Office

SystmOne

Job description

Cambridgeshire and Peterborough NHS Foundation Trust is seeking an Administrator to support the Nutrition & Dietetic Specialist Service. The role involves liaising with referrers, booking clinics, handling calls, updating records and assisting with minutes and travel across the county.

Applicants should have GCSE/NVQ II Administration and strong English skills, with experience in busy offices and ability to manage workload within a multidisciplinary team. Travel may be required.