Frontline Clinical Admin – Family & Youth Services

Leicestershire Partnership NHS Trust; Leicester Forest East; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive salary package

Excellent pension scheme

Generous annual leave

Job summary

Leicestershire Partnership NHS Trust in Leicester is seeking an administrative professional to support the Therapy & Diana Children’s Community Services. You will be the first contact for staff, families and external agencies, handling queries with empathy and professionalism.

You will collaborate with a multi-disciplinary team comprising Physiotherapists, Occupational Therapists and Children’s Community Nursing, providing confidential administrative support and ensuring smooth communication

Qualifications

• Excellent communication and customer service are essential.
• Experience handling confidential/sensitive information.
• Ability to use tact and diplomacy, and to problem-solve for service users.

Responsibilities

• Provide administrative support to the clinical team.
• Be the first point of contact for staff, families, and external agencies.
• Collaborate with multidisciplinary teams including Therapists and Nurses.

Skills

Excellent communication skills

Customer service oriented

Administrative support experience

Handle confidential information

Team collaboration

Job description

Leicestershire Partnership NHS Trust in Leicester is seeking an administrative professional to support the Therapy & Diana Children’s Community Services. You will be the first contact for staff, families and external agencies, handling queries with empathy and professionalism.

You will collaborate with a multi-disciplinary team comprising Physiotherapists, Occupational Therapists and Children’s Community Nursing, providing confidential administrative support and ensuring smooth communication