Adaptations Services Manager — Admin & Contracts

Stafforce Recruitment; Birmingham; On-site; GBP 35,000 - 40,000; Full time

Job summary

A recruitment agency is seeking an Adaptations Business Support Manager for a full-time role in Birmingham. The position involves leading operational and administrative functions, ensuring compliance with service delivery requirements, and managing a multidisciplinary team. With a salary range of £35-40K, the role offers professional development opportunities and various company benefits, including 33 days of holiday and a health assured scheme.

Benefits

33 days holiday including bank holidays

Health assured scheme

Company pension

Company events

Dress down Fridays

Qualifications

• Experience in managing administrative and operational support functions.
• Proven ability to lead and develop cross-functional teams.
• Knowledge of Disabled Facilities Grant processes is beneficial.

Responsibilities

• Lead and manage all business support related to the adaptation service.
• Act as contact for local authority contracts and ensure compliance.
• Implement and monitor Service-Level Agreements (SLAs).
• Line-manage a multidisciplinary team and conduct performance reviews.

Skills

Leadership

Operational management

Customer service

Team development

Compliance monitoring

Job description

A recruitment agency is seeking an Adaptations Business Support Manager for a full-time role in Birmingham. The position involves leading operational and administrative functions, ensuring compliance with service delivery requirements, and managing a multidisciplinary team. With a salary range of £35-40K, the role offers professional development opportunities and various company benefits, including 33 days of holiday and a health assured scheme.