Activities Manager

David Lloyd Leisure Ltd; Brooklands; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Free Club Membership for you and your 

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Opportunities for Career Advancement

Wagestream App: Get paid on demand!

Access to Benefits Suite

Job summary

David Lloyd Leisure Ltd in Brooklands, United Kingdom, is seeking an Activities Manager to oversee operations across Fitness, Group Exercise, Racquets, Swim and Families. You will act as Duty Manager, ensuring efficient service delivery and a safe, thriving club environment.

The role requires leading a large team, recruiting and training staff, and driving exceptional member experiences while managing financial performance and brand standards. Competitive benefits and career progression await.

Qualifications

• Experience managing a large operational service delivery facility (e.g. leisure or hospitality).
• Ability to lead multiple functions with varied challenges and goals across departments.
• Strong communication and collaboration skills to drive teamwork and member satisfaction.
• Experience with financial planning and management for a venue or club.
• Passion for delivering exceptional customer service and member experience.

Responsibilities

• Lead and manage the efficient operation of all activities across Fitness, Group Exercise, Racquets, Swim and Families within the club.
• Regularly act as Duty Manager, ensuring smooth club operation and service delivery.
• Recruit, train and empower the team to deliver high standards and club culture.
• Drive member satisfaction and a welcoming, inclusive environment for staff and members.

Skills

Operational management

Team leadership

Customer service orientation

Financial planning

Communication & collaboration

Job description

£42,000 + benefits Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Activities Manager to join our team! As Activities Manger you will lead and manage an efficient operation of all activities that take place in the Fitness, Group Exercise, Racquets, Swim and Families Departments within your DL Club. You will regularly act as Duty Manager, taking responsibility for the efficient operation for the entire club. We take pride in the service we offer our members so selecting the right team is key. You will lead the recruitment,trainingand empowerment of your team to ensure they bring their A-game to work each and every day in order to deliver an exception experience to our members. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

• Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable depts.
• Overall great communication and collaboration skills
• Experience of financial planning and management.
• A passion about customer service.
• Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!

Brooklands With over 150 clubs across the UK & Europe, David Lloyd Clubs is the leading premium health & wellness group.