Activities Manager

David Lloyd Clubs; Looe; On-site; GBP 30,000 - 48,000; Full time

Benefits offered by this job

Free Club Membership

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training discounts

Career advancement opportunities

Wagestream App

Benefits Suite

Job summary

David Lloyd Clubs is seeking an experienced Activities Manager to lead and optimize the delivery of Fitness, Group Exercise, Racquets, Swim and Families activities at our premier club. You will regularly act as Duty Manager, ensuring smooth operation and exceptional member service.

You will recruit, train and empower a team, drive financial planning and performance, and foster a culture of inclusion and collaboration where colleagues thrive and members feel valued.

Qualifications

• Experience managing a large operational service delivery facility.
• Experience leading diverse functions with variable challenges and goals.
• Excellent communication and collaboration skills.
• Experience with financial planning and management.
• Passion for delivering superior customer service.

Responsibilities

• Lead and manage all activities across Fitness, Group Exercise, Racquets, Swim and Families.
• Regularly act as Duty Manager ensuring efficient club operations.
• Recruit, train and empower your team to deliver an exceptional member experience.
• Drive service quality and member satisfaction across departments.

Skills

Operational management

Team leadership

Communication

Financial planning

Customer service

Job description

Would you like to join Europe's leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Activities Manager to join our team!

As Activities Manger you will lead and manage an efficient operation of all activities that take place in the Fitness, Group Exercise, Racquets, Swim and Families Departments within your DL Club. You will regularly act as Duty Manager, taking responsibility for the efficient operation for the entire club.

We take pride in the service we offer our members so selecting the right team is key. You will lead the recruitment,trainingand empowerment of your team to ensure they bring their A-game to work each and every day in order to deliver an exception experience to our members.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling our full potential.

Some of our perks:

• Free Club Membership for you and your family!

• Discount on food and drinks.

• Discounts on Swimming, Tennis Lessons, and Personal Training.

• Opportunities for Career Advancement through internal training and development.

• Wagestream App: Get paid on demand!

• Access to our Benefits Suite.

About you:

As Activities Manager, we are looking for someone who:

• Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).

• Experience leading a variety of functions with variable challenges and goals, or across variable depts.

• Overall great communication and collaboration skills

• Experience of financial planning and management.

• A passion about customer service.

Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!