Account Operations Executive GCC

TD Synnex; England; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading tech company in the UK is seeking a passionate individual for a full-time role in customer administration. You will manage customer-related tasks, ensure order fulfillment, and build strong relationships. The ideal candidate will have excellent communication skills, attention to detail, and experience with Microsoft Office and SAP. This position offers hybrid working, career development opportunities, and a culture promoting diversity and inclusion.

Benefits

Hybrid working

Private healthcare

Matched pension

Enhanced parental leave

Paid time off for special occasions

Progression paths and benchmarked salaries

Commitment to sustainability

Qualifications

• Experience in a customer service or administration role.
• Ability to manage multiple priorities effectively.
• A passion for developing strong relationships with clients.

Responsibilities

• Manage all customer-related administration including portals.
• Ensure timely action on orders and reports.
• Develop professional relationships with internal and external stakeholders.
• Handle escalations and resolve issues effectively.

Skills

Customer-focused mindset

Excellent communication

Attention to detail

Organizational skills

Microsoft Office proficiency

SAP systems experience

Tools

Microsoft Word

Microsoft Excel

Salesforce

Job description

Why You’ll Love Working Here

Here’s a list of some of our perks but what really sets us apart is the way we work together. We’re big on trust, transparency and making space for moments that matter.

• Hybrid working.
• Private healthcare matched pension enhanced parental & family leave.
• Moments that matter paid time off (yes even for your pet’s birthday).
• Four Business Resource Groups supporting inclusion and belonging.
• Clear progression paths and benchmarked salaries.
• Sustainability – we’re building a greener future. We’ve reduced energy consumption in our UK offices by 19.2% year‑on‑year – it’s not just a goal it’s a commitment.
• A culture that values every voice and celebrates diverse perspectives.
• Our values drive everything we do: they’re not just posters on the wall:
• Own it
• Grow and Win
• Dare to Go
• Do the Right Thing

At TD SYNNEX our values guide everything we do, putting people at the center. We are proud to be a Disability Confident employer and welcome applicants from all backgrounds. If you need adjustments during the recruitment process just ask.

What You’ll Be Doing

• Own all customer‑related administration including portals and back‑order management.
• Ensure orders, amendments and reports are actioned within agreed SLAs delivering exceptional service.
• Develop strong and professional relationships with Customers, Account Managers and internal departments.
• Take responsibility for escalations ensuring timely and effective resolution.

What You’ll Bring

We’re not looking for perfection – we’re looking for passion, purpose and a track record of making things happen:

• Customer‑focused mindset with excellent communication.
• Process driven and results oriented with strong attention to detail and organisational skills.
• Ability to manage priorities.
• Confidence with Microsoft Office (Word, Excel, Outlook) and SAP systems experience (bonus points).

If you’re excited by the idea of supporting meaningful partnerships while contributing to a team that grows through trust and collaboration, apply now and let’s do great things together.

Key Skills

Business Development, Customer Service, Revenue Growth, ABC Analysis, Account Management, Communication, CRM, Excel, Salesforce, PMP, Customer Relationships, Business Relationships, Sales Goals, Sales Process, CPA.

What’s In It For You

• Elective Benefits – our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career – accelerate your path to success with formal programs on leadership and professional development and many on‑demand courses.
• Elevate Your Personal Well‑Being – boost your financial, physical and mental well‑being through seminars, events and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion – it’s not just a phrase to us; we value every voice and celebrate our global diversity through inclusive education, meaningful peer‑to‑peer conversations and equitable growth and development opportunities.
• Make the Most of Our Global Organization – network with other new co‑workers within your first 30 days through our onboarding program.
• Connect with Your Community – participate in internal peer‑led inclusive communities and activities including business resource groups, local volunteering events and more environmental and social initiatives.

At TD SYNNEX are proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role we encourage you to apply. You may be exactly the person we’re looking for!

Employment Type: Full‑Time
Experience: years
Vacancy: 1