Account Manager - Growth & Solutions (Print/Display)

Kairos Recruitment; Derby; On-site; GBP 33,000 - 37,000; Full time

Benefits offered by this job

Company Bonus

Job summary

Kairos Recruitment in Derby is seeking an experienced Account Manager to join a successful business that specialises in display, print and visual communications. Based in Derby, you will manage and grow key accounts, handle enquiries, prepare quotations and coordinate projects end-to-end.

You will build strong customer relationships, understand requirements, and identify opportunities to grow existing accounts while delivering outstanding service in a busy office setting.

Qualifications

• Previous experience in an Account Manager, Sales Coordinator or Customer Service role.
• Experience within the print, signage, display, graphics or manufacturing sectors would be advantageous.
• Strong communication and relationship-building skills.
• The ability to understand customer requirements and provide appropriate solutions.
• Experience preparing quotations, estimating or specifying products would be beneficial.
• Excellent organisational skills and the ability to manage multiple enquiries and projects.
• A proactive, positive approach with a genuine desire to deliver great customer service.
• A commercial mindset and the ability to recognise opportunities to develop accounts.

Responsibilities

• Managing and developing relationships with existing customers.
• Handling incoming telephone calls, emails and customer enquiries.
• Preparing quotations, estimating costs and specifying customer requirements.
• Understanding customer briefs and recommending suitable products and solutions.
• Coordinating projects and booking work into production.
• Liaising with internal departments to ensure projects are delivered on time and to the required standard.
• Resolving customer queries and dealing with any issues professionally.
• Identifying opportunities to generate additional business and increase sales.
• Providing a consistently high level of customer service throughout the customer journey.

Skills

Account management

Customer service

Relationship building

Communication skills

Organisational skills

Commercial mindset

Job description

Kairos Recruitment in Derby is seeking an experienced Account Manager to join a successful business that specialises in display, print and visual communications. Based in Derby, you will manage and grow key accounts, handle enquiries, prepare quotations and coordinate projects end-to-end.

You will build strong customer relationships, understand requirements, and identify opportunities to grow existing accounts while delivering outstanding service in a busy office setting.