Print Account Manager

EVO Group; Greater London; On-site; GBP 30,000 - 47,000; Full time

Job summary

EVO Group in Derby is seeking an experienced Print Account Manager to own end-to-end print projects, liaise with customers, suppliers and internal teams to ensure high-quality results on time and to brief. The role focuses on managing complex print jobs and building strong client relationships in a fast-paced environment.

The candidate will handle end-to-end project management, maintain records in MIS systems, and proactively identify efficiency improvements while delivering excellent customer

Qualifications

• Experience in print, production or design environment.
• Strong organisational and workload management skills.
• Excellent communication and client-facing ability.

Responsibilities

• Manage complex and bespoke print jobs from brief through to delivery.
• Interpret customer requirements and recommend production methods.
• Source suppliers and oversee production processes.
• Process and manage sales and purchase orders, invoices, and enquiries.
• Act as the primary contact for selected print customers.
• Ensure all projects meet SLAs and deadlines.
• Support month-end invoicing and ensure timely completion.
• Maintain accurate records using MIS systems.
• Collaborate with internal teams for smooth delivery.
• Provide exceptional customer service at all stages.
• Identify opportunities for process improvements and increased efficiency.

Skills

Print industry experience

Organisational skills

Attention to detail

Communication skills

Excel

Word

Multi-tasking under pressure

Proactive customer-focused

Complex print specifications

Tools

MIS systems

Job description

We're looking for an experienced and detail-driven Print Account Manager to join our established team in Derby. This is a key role where you'll take ownership of complex print jobs, working closely with customers, suppliers, and internal teams to deliver high-quality results on time and to brief. If you enjoy managing projects end-to-end, building strong client relationships, and working in a fast-paced print environment—this could be the perfect next step.

What You'll Be Doing

• Manage complex and bespoke print jobs from brief through to delivery
• Interpret customer requirements and recommend the most effective production methods
• Source appropriate suppliers and oversee production processes
• Process and manage sales and purchase orders, invoices, and enquiries accurately
• Act as the primary contact for selected print customers
• Ensure all projects meet agreed SLAs and deadlines
• Support month-end invoicing and ensure processes are completed on time
• Maintain accurate records using internal systems (including MIS systems)
• Collaborate with internal teams to ensure smooth delivery of work
• Provide exceptional customer service at all stages of the process
• Identify opportunities for process improvements and increased efficiency

What We're Looking For

• EssentialExperience within a print, production, or design environment
• Strong organisational and workload management skills
• High attention to detail and accuracy
• Excellent communication and client-facing ability
• Good IT skills, particularly Excel and Word
• Ability to manage multiple jobs and deadlines under pressure
• Proactive, self-motivated, and customer-focused approach
• DesirableExperience managing complex print specifications or bespoke jobs
• Familiarity with print MIS systems

Your Attributes

• Professional and approachable
• Strong problem-solving mindset
• Works well both independently and as part of a team
• Calm under pressure and highly organised
• Driven to exceed customer expectations

Why Join?

You'll be part of a collaborative, supportive print team where your expertise is valued. This role offers real ownership, variety, and the opportunity to build strong client relationships while working on a wide range of print projects.