Account Manager - Connectivity / Telecoms

HR GO Recruitment; Rowlinson's Green; Hybrid; GBP 40,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking an IT Managed Services New Business Sales professional to drive client acquisitions through effective solution selling. The ideal candidate will have a solid background in IT managed services, particularly within telecom and unified communications. This role involves managing the complete sales cycle, from lead generation to deal closure, while collaborating with internal teams. The position offers a base salary of £40k with uncapped commission potential, primarily operating in a hybrid workplace model.

Qualifications

• Proven track record in new business acquisition.
• Familiarity with IT infrastructure, cloud, and cybersecurity.
• Ability to effectively communicate complex information.

Responsibilities

• Proactively identify and reach out to new clients.
• Engage with clients to understand their business needs.
• Present and demonstrate managed services solutions.
• Manage the entire sales cycle from lead to closure.
• Collaborate with internal teams for smooth delivery.
• Track sales pipeline activities and forecasting.

Skills

Sales Acumen

Technical Knowledge

Communication & Presentation Skills

Hunter Mindset

Business Acumen

Collaboration

Job description

Job Title: IT Managed Services New Business Sales professional

Location: Warrington & Hybrid (2 to 3 days in the office, 2 at home

Salary: £40k base salary with uncapped commission - exp. OTE 100k

We are looking for an IT Managed Services New Business Sales professional who will be involved in prospecting for and acquiring new clients by identifying their business and IT challenges, then presenting and selling tailored IT managed services solutions to address those needs.

The ideal candidate will have specific experience with selling IT Managed Services within Telecoms / Unified Comms with a strong understanding of UC, Hosted Telephony (UCaaS), and Contact Centre solutions (CCaaS), and ideally have experience of working within an IT MSP environment who partner with the likes of Cisco and Meraki.

We are particularly interested in a candidate who can sell the whole Management of the Network, from internet connectivity right through to managed Wi‑Fi, platform, desktop, and phone systems.

You will be a proven hunter with excellent communication skills as well as being entrepreneurial, target-driven, and commercially astute.

Key responsibilities include developing and executing sales strategies, cold‑calling and networking to generate leads, presenting solution demos, negotiating contracts, and collaborating with internal teams to ensure smooth service delivery.

The role requires strong communication skills, a "hunter" mindset, a deep understanding of IT services and their business benefits, and the ability to manage the entire sales cycle from lead generation to deal closure.

Core Responsibilities

• Business Development: Proactively research and identify new client opportunities, often through cold outreach, networking, and strategic outreach to target markets.
• Needs Analysis: Engage with prospective clients to thoroughly understand their current business needs, pain points, and strategic goals to determine how managed services can provide value.
• Solution Selling: Develop and deliver presentations and demonstrations of managed services, explaining how the company's offerings can resolve client challenges and achieve business objectives.
• Sales Cycle Management: Manage all stages of the sales cycle, including lead generation, qualification, solution presentation, proposal development, and negotiation of contractual terms.
• Collaboration: Work closely with pre‑sales, delivery, marketing, and other internal teams to ensure that the solutions presented can be effectively delivered and that the client receives a positive experience.
• Forecasting & Reporting: Accurately track pipeline activities, forecast sales, and manage customer relationship management (CRM) systems to achieve sales targets.

Key Skills and Qualifications

• Sales Acumen: A proven track record in new business acquisition, with a strong ability to understand and articulate the value of complex IT solutions.
• Technical Knowledge: A foundational understanding of IT infrastructure, cloud, cybersecurity, and other areas covered by managed services offerings.
• Communication & Presentation Skills: Excellent ability to communicate complex technical information clearly and persuasively to clients at various levels of the organization.
• "Hunter" Mindset: A proactive, self‑motivated approach to generating new business and closing deals.
• Business Acumen: The ability to connect technical services to tangible business outcomes and the strategic goals of the client.
• Collaboration: Effective teamwork and the ability to work with various internal departments.