Account Manager

Workshop Recruitment; England; On-site; GBP 35,000 - 45,000; Full time

Job summary

A recruitment agency is seeking an experienced account manager with aerospace industry knowledge to manage customer accounts and foster client relationships. The role requires strong organizational skills and flexibility under pressure. Candidates must have experience in account management and a good understanding of manufacturing and supply chain processes. Competitive salary and benefits including holidays, pension, and a discretionary bonus scheme are offered.

Benefits

25 days holiday plus bank holidays

Company Pension

Life Assurance

Discretionary Bonus scheme

Enhanced maternity/paternity leave

Qualifications

• Experience within the aerospace industry is essential.
• Proven account management or customer representative experience.
• Ability to influence and communicate effectively.

Responsibilities

• Manage the sales and order book process.
• Evaluate customer requirements and manage internal actions.
• Conduct regular account reviews with key clients.

Skills

Experience working within the aerospace industry

Previous account management experience

Understanding manufacturing and supply chain process

Ability to communicate and influence at all levels

Strong goal orientation

Flexibility under time pressure

Excellent knowledge of MS Office

Tools

MS Excel

Job description

You will use your aerospace industry knowledge to foster strong relationships with existing aerospace customers and subcontract suppliers and be involved in growing existing client business. You will work as part of a team of 5 account managers.

Main Duties

• Actively and successfully manage the sales and order book process.
• Manage existing and new customer accounts.
• Evaluate customers requirements then define and manage internal actions to fulfil them.
• Prepare and submit to the customer all products and documentation to obtain technical and delivery approval.
• Be responsible for conducting regular account reviews with key clients and be the first point of contact for customer needs to feedback to the other cross functional team members to ensure customer support is given.
• Report, analyse, follow-up, evaluate and respond to any kind of customer complaints in cooperation with the Sales Director.
• Represent the company at any trade shows and client meetings when required.

Skills and Knowledge

• Experience working within the aerospace industry is essential
• Previous account management or customer representative experience
• Understand end to end manufacturing and the supply chain process
• Be able to communicate and influence well at all levels to ensure the groups strategic targets are met, and business potential is optimised.
• Strong goal orientation and good work organisation.
• Flexibility and ability to work under time pressure.
• Excellent knowledge of MS Office with a very good understanding of Excel

Salary and Benefits

• £35-45K
• 25 days holiday plus bank holidays
• Company Pension
• Life Assurance
• Discretionary Bonus scheme
• Enhanced maternity/paternity leave
• Hours Mon- Thurs 6.30am 3.15pm, Fri 6.00am 1.00pm 40-hour week