Account Manager

TurnerFox Recruitment; Derby; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Commission

Car allowance

Mileage

Hybrid working

Training & development

Job summary

TurnerFox Recruitment is seeking an experienced Account Manager to nurture and grow an established portfolio of existing IT clients in Derby. This hybrid role combines client visits with remote coordination to deliver tailored solutions and ensure high satisfaction.

You will manage relationships, conduct reviews, identify growth opportunities, and coordinate with internal teams. A full UK driving licence and Midlands travel are essential; IT sector experience is advantageous but training will be

Qualifications

• Must have account management experience.
• Strong relationship-building and customer service skills.
• Willingness to travel around Midlands; full UK driving licence required.

Responsibilities

• Manage and develop existing client relationships.
• Conduct regular client reviews face-to-face and via Teams.
• Identify opportunities to grow accounts through additional products and services.
• Prepare quotations and follow up opportunities.
• Handle client queries and issues to resolution.
• Coordinate with internal teams to deliver client requirements.
• Maintain high levels of customer service and satisfaction.
• Travel to client sites across the Midlands as required.

Skills

Account Management

Relationship-building

Customer service

Commercial awareness

Opportunity identification

Job description

Account Manager

Location: Derby -Hybrid working

Salary: Competitive

Hours: Full-time -3 days office / 2 days home

We are recruiting an experienced Account Manager to manage and develop an established portfolio of existing clients.

The Role

• Manage and develop existing client relationships
• Conduct regular client reviews face-to-face and via Teams
• Identify opportunities to grow accounts through additional products and services
• Prepare quotations and follow up opportunities
• Handle client queries and issues, taking ownership through to resolution
• Coordinate with internal teams and stakeholders to deliver client requirements
• Maintain high levels of customer service and client satisfaction
• Develop knowledge of the company's IT products and services
• Travel to client sites across the Midlands as required

The Ideal Candidate

You will have previous Account Management experience, with strong relationship-building and customer service skills. You'll be commercially aware, confident identifying opportunities within existing accounts and comfortable managing client requirements from start to finish.

Experience within the IT/technology sector would be advantageous but is not essential, as full product and service training will be provided.

A full UK driving licence is essential due to client visits.

What's on offer

• Competitive salary
• Commission
• Car allowance
• Mileage
• Hybrid working
• Ongoing training and development