Account Manager (IT/Saas Sales) (Hybrid)

Marstep Resourcing Solutions; Chester; Hybrid; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Uncapped earning potential

Mileage reimbursement

Private healthcare plan

Pension contribution

Hybrid working

Development opportunities

Influence growth direction

Job summary

Marstep Resourcing Solutions is seeking an Account Manager (Technical Sales) to join the growing team in the UK. You will manage key client relationships and design IT solutions with cross-functional support.

This role offers £40,000-£50,000 base plus uncapped OTE (£60-£70k first year, £75k-£90k+ thereafter) and hybrid working after ramp. You’ll engage with clients from various sectors and drive account growth.

Qualifications

• Strong communication and interpersonal skills.
• Experienced in customer engagement (on-site or virtual meetings).
• Background in technical sales.
• Holder of a full UK driving licence.

Responsibilities

• Build and maintain strong relationships with existing clients, understanding their objectives and aligning our IT solutions to their needs
• Work collaboratively with internal technical teams to design tailored solutions that solve real customer challenges
• Identify opportunities for account growth, upselling, and cross-selling
• Listen deeply, understand customer requirements, and proactively identify future needs
• Ensure exceptional customer experience and high standards of delivery

Skills

Strong communication

Interpersonal skills

Technical sales

Account management

Customer engagement

Job description

Account Manager (Technical Sales)

£40,000-£50,000 + Uncapped OTE Year 1: £60-70K | Year 2+: £75-90K+ | Top performers earn significantly more

Due to continued expansion, we're looking for a driven, commercially hungry Account Manager to join our growing Account Management Team. You may already be an experienced IT Account Manager/BDM, or an IT Technician eager to transfer into sales with earning potential. Other aligned industries could be in a Technical Pre-Sales role in industries such as SaaS, CRM, Technical Solutions and be ready to transition into providing full customer solutions within the IT industry.

Why Join Us

• Uncapped earning potential with a clear path to £75-90K+ once fully ramped
• 55p/mile mileage reimbursement
• Private cashback healthcare plan
• 5% employer pension contribution (salary sacrifice)
• Hybrid working after qualifying period
• Supportive, collaborative culture
• Investment in your development, including industry‑standard qualifications
• A genuine say in the growth and direction of the business as we continue to scale

Role Overview

We are elevating our customer engagement model to ensure clients receive maximum value and a complete technical solution that meets both their current and future business needs.

Working closely with the Sales Manager, you will play a key role in designing and delivering the right solution, first time, setting a new standard for customer satisfaction and technical delivery.

Key Responsibilities

• Build and maintain strong relationships with existing clients, understanding their objectives and aligning our IT solutions to their needs
• Work collaboratively with internal technical teams to design tailored solutions that solve real customer challenges
• Identify opportunities for account growth, upselling, and cross‑selling
• Listen deeply, understand customer requirements, and proactively identify future needs
• Ensure exceptional customer experience and high standards of delivery

Person Specification

We're looking for someone who is:

• Hungry, ambitious, and commercially driven
• Experienced in technical sales
• Technically curious — keen to learn current, new, and emerging technologies
• Customer‑obsessed and willing to go the extra mile
• Collaborative and able to contribute positively to solution selling
• Organised, persistent, and able to see tasks through to completion
• Self‑motivated, proactive, and able to manage their own workload
• Clear and confident in communication (written, verbal, listening)
• Able to work under pressure while maintaining high standards
• Comfortable engaging with all levels of client — from Office Manager to CEO/Board
• Holder of a full UK driving licence

Requirements

• Strong communication and interpersonal skills
• Ability to work collaboratively in a team environment
• Highly experienced in customer engagement (on‑site or virtual meetings)
• Background in technical sales

A Career with Real Progression

Join a growing firm where you'll have the opportunity to build a long‑term career, influence the direction of the business, and benefit from a culture that invests heavily in your development