Account Manager

Nextech Group; Bolton; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Car allowance

Pension scheme

Private healthcare

Hybrid working

Job summary

Nextech Group in Bolton is seeking an ambitious Account Manager to manage and grow a portfolio of existing customers while identifying new business opportunities across the UK market. You will work in a hybrid role, building strong stakeholder relationships, driving upsell and renewals, and collaborating with delivery, technical and support teams to ensure successful outcomes for clients.

You will be the primary contact for accounts and orchestrate cross-functional efforts to achieve revenue

Qualifications

• 3+ years in Account Management, Customer Success or B2B Sales.

Responsibilities

• Manage and develop relationships with key customer stakeholders (primary point of contact).
• Identify opportunities to upsell, cross-sell and expand software adoption.
• Drive contract renewals and recurring revenue growth.
• Create account plans to maximise value and engagement.
• Maintain accurate CRM records, forecasts and pipeline.

Skills

Account management

CRM proficiency

Communication

Negotiation

SaaS sales

Tools

Salesforce

HubSpot

Microsoft Dynamics

Job description

Role: Account Manager | Software & Technology Solutions
Location: Bolton (Hybrid Working)
Salary: Up to £35,000 Basic + Uncapped Bonus (OTE £70,000)
Benefits: Car Allowance + Benefits

Are you an ambitious Account Manager looking to develop your career within a growing technology business?

We are partnering with a rapidly expanding software and managed technology provider seeking a commercially driven Account Manager to manage and grow a portfolio of existing customers whilst identifying new business opportunities across the UK market.

This is an excellent opportunity for a relationship-focused sales professional who enjoys combining account development, customer success and new business activity to drive revenue growth and long-term client partnerships.

The Role

You will be responsible for managing a portfolio of customers, building strong stakeholder relationships and identifying opportunities to increase revenue through upselling, cross-selling and contract renewals.

Key responsibilities include:

• Managing and developing relationships with key customer stakeholders
• Acting as the primary point of contact for assigned accounts
• Identifying opportunities to expand software and technology service adoption
• Driving contract renewals and recurring revenue growth
• Creating account plans to maximise customer value and engagement
• Conducting regular customer review meetings
• Working closely with delivery, technical and support teams to ensure successful outcomes
• Maintaining accurate CRM records, forecasts and pipeline activity
• Contributing to customer retention and satisfaction initiatives
• Generating new business opportunities and winning new logo customers

About You

We're looking for an individual who can blend strong relationship management skills with a commercial mindset.

You will ideally have:

• 3+ years' experience in Account Management, Customer Success or B2B Sales
• Experience within a software, SaaS or technology-led environment
• Strong communication, presentation and negotiation skills
• A proven track record of growing customer accounts and achieving revenue targets
• Experience using CRM platforms such as Salesforce, HubSpot or Microsoft Dynamics
• A proactive, self-motivated and customer-centric approach
• The ability to engage and influence stakeholders at multiple levels

Desirable Experience

• SaaS or subscription-based software sales
• SMB account management
• Software implementation, onboarding or customer success experience
• Exposure to sectors such as charity, retail or public sector organisations

What's on Offer?

• Basic salary up to £35,000
• Uncapped bonus structure with OTE of £70,000
• Car allowance
• Pension scheme
• Private healthcare
• Hybrid and flexible working
• Ongoing training and career development
• Supportive and collaborative working environment
• Excellent opportunity to progress within a growing technology business

If you're passionate about building customer relationships, driving revenue growth and working within a dynamic technology environment, we'd love to hear from you.