Account Manager

Citrus Recruit Ltd; Birmingham; On-site; GBP 19,000 - 32,000; Full time

Benefits offered by this job

Pension

Free parking

Easy transport routes

Job summary

Citrus Recruit Ltd in Birmingham is assisting a leading manufacturing business to recruit a B2B Account Manager. You will maintain strong client relationships, manage orders, and generate accurate quotes with precise CRM entries.

The role focuses on service delivery rather than direct sales, with responsibilities across multi‑element quotations and supplier liaison. The ideal candidate will excel in Excel, be numerate, and thrive under tight deadlines.

Qualifications

• Excellent usage of Excel.
• Comfortable with numeracy and data handling.
• Ability to work well under tight deadlines.

Responsibilities

• B2B account management and order processing; not a sales role.
• Contact clients by phone and email to support requirements.
• Create and follow up accurate quotations using set prices.
• Input quotations onto the CRM accurately, including complex elements.
• Handle high volumes with data accuracy.
• Liaise with third‑party suppliers to support quotations.

Skills

Excel

Numeracy

Time management

Job description

Citrus Recruit are excited to be working with a leading manufacturing business seeking an B2B Account Manager. You will be a key member of the providing a high level of customer services to an existing client base with complete accountability of your own customers.

As the Account Manager you be required to have both phone and email contact with your customer base. Taking the clients requirements and create quotations for your customers accurately and recorded on the CRM systems, with the detail provided. This can be anything from a simple to a complex quotation comprising of many elements, which will include liaising with third parties.

Key Responsibilities of an Account Manager

• B2B Account Management handling and order processing – this isn’t a sales role
• Client contact via phone and email, supporting your existing clients requirements
• Provide and follow up on accurate quotes created for the customer using set prices
• Accurately input simple to complex quotations onto the CRM
• Working with high volume and accurate data
• You will be required to contact third party suppliers regularly to support the quotations you will be completing

Qualifications and Experience:

• Excellent usage of Excel
• Comfortable with numeracy
• Ability to work well under tight deadlines
• Salary up to £32,000 DOE
• Pension
• Free parking
• Easy transport routes

Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic.

While we make every effort to reach out to all candidates. If you don't receive a response within 7 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.