Customer Account Manager

Confidential; Lower Blandford St Mary; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Commission

Training

Long-Term stability

Excellent company benefits

Job summary

Confidential is seeking a Customer Account Manager to join our stable, office-based team in the Bournemouth area. You will manage existing accounts, handle enquiries and quotes, resolve issues and work closely with internal teams to maintain an excellent level of service.

This permanent role offers full training, long-term career development and a competitive salary with commission. You’ll thrive if you’re highly organised, customer-focused and able to manage multiple priorities.

Qualifications

• Account Management or Customer Service experience.
• Highly organised with the ability to manage multiple accounts and priorities.
• Commercially aware with confident communication with customers and colleagues.

Responsibilities

• Manage existing customer accounts and build long-term relationships.
• Handle enquiries, quotes and customer issues efficiently.
• Collaborate with internal teams to ensure excellent service and identify opportunities.

Skills

Account Management

Customer Service

Organisation & Prioritisation

Communication Skills

Job description

Customer Account Manager

29,000 - 32,000 + Commission + Training + Long-Term Stability + Excellent Company Benefits

Ideally Located: Bournemouth, Christchurch, Poole, Wimborne, Ferndown, Ringwood, Wareham, Swanage, Dorchester

Are you an Account Manager or customer-focused professional looking for a stable, office-based role where you can build strong customer relationships, manage existing accounts and become a key part of a successful team?

This is a permanent position with a well-established business that offers full training, long-term stability and the opportunity to develop your career within a supportive and collaborative environment.

The company has continued to grow and is now looking for a Customer Account Manager to support their existing customer base and help maintain the high level of service they are known for.

You will be responsible for managing customer accounts, handling enquiries and quotes, resolving issues and working closely with internal teams to ensure customers receive an excellent level of service. You will also have a commercial focus, identifying opportunities within existing accounts and making sure nothing is missed.

This role would suit an Account Manager, Customer Service Executive or similar professional who is highly organised, good with customers and comfortable managing multiple priorities within a busy office environment.

The Role:

• Manage existing customer accounts and build strong, long-term relationships
• Handle enquiries, quotes, queries and customer issues, ensuring they are dealt with efficiently
• Work closely with customers and internal teams to provide an excellent level of service and identify opportunities

The Candidate:

• Account Management, Customer Service or similar experience
• Highly organised with the ability to manage multiple accounts, priorities and a busy inbox
• Commercially aware, solution-focused and confident communicating with customers and colleagues

Reference Number: BBBH (phone number removed)

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.