Account Manager

Citrus Recruit; Birmingham; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Pension

Free parking

Easy transport routes

Job summary

Citrus Recruit and a leading manufacturing business are seeking a B2B Account Manager. You will manage an existing client base, provide a high level of service, and own your customers with full accountability.

Daily duties include phone and email contact, creating accurate quotations in the CRM, liaising with third parties, and working to tight deadlines while maintaining excellent numeracy and organisational skills.

Qualifications

• Excellent usage of Excel.
• Comfortable with numeracy.
• Ability to work well under tight deadlines.

Responsibilities

• B2B Account Management handling and order processing – this isn’t a sales role.
• Client contact via phone and email, supporting your existing clients requirements.
• Provide and follow up on accurate quotes created for the customer using set prices.
• Accurately input simple to complex quotations onto the CRM.
• Working with high volume and accurate data.
• Contact third party suppliers regularly to support the quotations.

Skills

Excel

Numeracy

Communication skills

Tools

CRM software

Job description

Citrus Recruit are excited to be working with a leading manufacturing business seeking an B2B Account Manager. You will be a key member of the providing a high level of customer services to an existing client base with complete accountability of your own customers.

As the Account Manager you be required to have both phone and email contact with your customer base. Taking the clients requirements and create quotations for your customers accurately and recorded on the CRM systems, with the detail provided. This can be anything from a simple to a complex quotation comprising of many elements, which will include liaising with third parties.

This is a fast-paced role and each day isn’t the same, this will require excellent organisation, mathematics and communication skills, there will be full training provided to support the understanding of their product range how the company operates allowing you to grow within and beyond the position.

Key Responsibilities of an Account Manager

• B2B Account Management handling and order processing – this isn’t a sales role
• Client contact via phone and email, supporting your existing clients requirements
• Provide and follow up on accurate quotes created for the customer using set prices
• Accurately input simple to complex quotations onto the CRM
• Working with high volume and accurate data
• You will be required to contact third party suppliers regularly to support the quotations you will be completing

Qualifications and Experience:

• Excellent usage of Excel
• Comfortable with numeracy
• Ability to work well under tight deadlines
• Salary up to £32,000 DOE
• Pension
• Free parking
• Easy transport routes

We take pride in being an equal opportunity employer that celebrates diversity.

Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic.