Account Growth & Onboarding Specialist

Faith Recruitment Ltd; Aldershot; On-site; GBP 30,000 - 37,000; Full time

Job summary

Faith Recruitment Ltd is seeking an Internal Sales Executive in Aldershot to join a growing business in a newly created role. You will manage a portfolio of customers, support onboarding, re-engage inactive accounts, and act as a trusted point of contact, driving value and service excellence.

The role is fully office-based with a salary up to 33,500 DOE, offering the opportunity to build relationships and contribute to business growth through proactive account management.

Qualifications

• Experience in sales or customer-focused roles.
• Excellent communication and relationship-building skills.
• Strong organisational skills and attention to detail.
• Proactive, professional, customer-first approach.

Responsibilities

• Build and maintain customer relationships through regular phone and email contact.
• Manage new customer onboarding and ensure a smooth introduction to the business.
• Reconnect with dormant accounts and encourage renewed engagement.
• Act as the main point of contact for an allocated customer portfolio.
• Collaborate with internal teams to deliver an outstanding customer experience.
• Maintain accurate customer records and follow-up activity.

Skills

Sales experience

Account management

Customer service

Communication skills

Relationship-building

Organisational skills

Attention to detail

Proactive attitude

Job description

Faith Recruitment Ltd is seeking an Internal Sales Executive in Aldershot to join a growing business in a newly created role. You will manage a portfolio of customers, support onboarding, re-engage inactive accounts, and act as a trusted point of contact, driving value and service excellence.

The role is fully office-based with a salary up to 33,500 DOE, offering the opportunity to build relationships and contribute to business growth through proactive account management.