Growth-Focused Internal Account Manager

Confidential; Southampton; On-site; GBP 26,000 - 36,000; Full time

Job summary

Confidential in Southampton is recruiting an Internal Account Manager to grow revenue within an existing client portfolio and deliver excellent customer service. You will build strong relationships, identify upsell opportunities and work closely with internal teams to meet client needs.

The role suits someone with experience in account management or sales, strong commercial awareness and top-notch communication skills who can manage multiple priorities and contribute to business growth.

Qualifications

• Experience in Account Management, Internal Sales, Customer Service or Business Development.
• Excellent communication and relationship-building skills.
• Strong commercial awareness and a proactive approach to identifying sales opportunities.
• Good analytical and organisational skills with attention to detail.
• Confidence using Microsoft Office, particularly Excel and Word.
• A positive, adaptable attitude with the ability to manage multiple priorities.

Responsibilities

• Build and develop long-term relationships with existing customers.
• Identify opportunities to grow accounts through upselling and cross-selling.
• Manage customer enquiries, quotations and orders.
• Analyse sales data to identify commercial opportunities.
• Work closely with internal teams to resolve queries and deliver excellent service.
• Support sales initiatives, customer events and continuous improvement activities.

Skills

Account Management

Internal Sales

Customer Service

Business Development

Communication Skills

Relationship Building

Analytical Skills

Microsoft Excel

Microsoft Word

Tools

Microsoft Excel

Microsoft Word

Job description

Confidential in Southampton is recruiting an Internal Account Manager to grow revenue within an existing client portfolio and deliver excellent customer service. You will build strong relationships, identify upsell opportunities and work closely with internal teams to meet client needs.

The role suits someone with experience in account management or sales, strong commercial awareness and top-notch communication skills who can manage multiple priorities and contribute to business growth.