Internal Sales Account Manager

Halmer Recruit; Aldershot; On-site; GBP 30,000 - 34,000; Full time

Job summary

Halmer Recruit is seeking an Internal Sales Account Manager in Aldershot to manage a portfolio of B2B clients and drive revenue. You will cultivate relationships, proactively contact customers by phone, and identify upsell opportunities while maintaining accurate CRM records.

You will work towards sales targets, with commission in addition to a competitive basic salary. This role is office-based and suitable for a commercially minded salesperson who enjoys meaningful conversations with customers.

Qualifications

• Experience meeting commercial or revenue targets.
• Proven track record growing or developing customer accounts.
• Ability to identify upselling and cross-selling opportunities.
• Confident in proactive phone conversations with customers.
• Strong follow-up and organisational skills.
• Comfortable working with CRM systems.

Responsibilities

• Managing and developing your own portfolio of B2B customer accounts.
• Proactively contacting customers by telephone to build strong relationships.
• Identifying opportunities to grow existing accounts and increase customer spend.
• Re-engaging dormant and lower-spending customers.
• Understanding why customer activity may have reduced and identifying opportunities to win business back.
• Following up new enquiries and supporting customers through onboarding.
• Understanding customers' businesses, buying patterns and product requirements.
• Identifying relevant products, services and commercial opportunities.
• Encouraging repeat business and developing long-term customer relationships.
• Upselling and cross-selling where appropriate to the customer's needs.
• Identifying larger commercial opportunities and working with the wider sales team.
• Maintaining accurate CRM records, opportunities and follow-up activity.
• Working closely with internal teams including Customer Service, Production, Purchasing, Marketing and Finance

Skills

B2B sales

Account management

Target-driven

CRM system

Relationship building

Upselling

Cross-selling

Phone-based sales

Tools

CRM system

Job description

Internal Sales Account Manager

Aldershot | £30,000-£33,500 + Commission | Full-time | Office-based

Are you a commercially driven salesperson who genuinely enjoys building relationships with customers?

We're recruiting for an exciting Internal Sales Account Manager opportunity with an established and growing B2B organisation in Aldershot.

This is a genuine sales role where you'll have your own portfolio of customers to develop, alongside opportunities to reactivate dormant accounts, support new customers and identify ways to increase repeat business.

You'll be working towards sales targets with the opportunity to earn commission, but this isn't a scripted telesales position or a role centred around making hundreds of cold calls.

Instead, they're looking for someone who enjoys picking up the phone, having proper conversations, understanding their customers and spotting commercial opportunities through strong relationships.

What you'll be doing

• Managing and developing your own portfolio of B2B customer accounts
• Proactively contacting customers by telephone to build strong relationships
• Identifying opportunities to grow existing accounts and increase customer spend
• Re-engaging dormant and lower-spending customers
• Understanding why customer activity may have reduced and identifying opportunities to win business back
• Following up new enquiries and supporting customers through the onboarding process
• Understanding customers' businesses, buying patterns and product requirements
• Identifying relevant products, services and commercial opportunities
• Encouraging repeat business and developing long-term customer relationships
• Upselling and cross-selling where appropriate to the customer's needs
• Identifying larger commercial opportunities and working with the wider sales team
• Maintaining accurate CRM records, opportunities and follow-up activity
• Working closely with internal teams including Customer Service, Production, Purchasing, Marketing and Finance

What we're looking for

We're looking for someone with previous B2B sales experience who can demonstrate that they've worked towards commercial or revenue targets.

You could currently be working as an Internal Sales Executive, Account Manager, Sales Account Manager, Account Executive, Business Development Executive or B2B Sales Executive.

More importantly, you'll be someone who:

• Has experience working towards sales or revenue targets
• Can demonstrate growing or developing customer accounts
• Understands how to identify upselling and cross-selling opportunities
• Is commercially motivated and enjoys achieving results
• Genuinely enjoys speaking with customers
• Is confident proactively picking up the phone
• Builds rapport naturally and quickly
• Has an engaging, positive and personable communication style
• Takes a consultative approach rather than using aggressive sales techniques
• Is proactive and comfortable taking ownership of customer relationships
• Has strong follow-up and organisational skills
• Is comfortable working with CRM systems

Experience within distribution, wholesale, promotional merchandise, print, branded products, packaging, manufacturing or another product-led B2B environment would be beneficial, but isn't essential.

Why this opportunity?

This could be a great move for someone who enjoys the commercial side of sales but doesn't want to work within a high-pressure, scripted cold-calling environment.

You'll have an established portfolio of customers to develop, genuine opportunities to win back dormant business and the autonomy to build relationships in your own style.

You'll receive a competitive basic salary of £30,000-£33,500 plus commission, giving you the opportunity to increase your earnings through your own sales performance.

If you're a confident, relationship-focused salesperson who loves picking up the phone, developing accounts and turning conversations into commercial opportunities, we'd love to hear from you.