Account Growth Lead - B2B Manufacturing

Tech Connect Group; England; On-site; GBP 32,000 - 52,000; Full time

Job summary

Tech Connect Group is working with a specialist manufacturing client to recruit an Account Manager responsible for managing and growing key customer relationships, driving account growth, and supporting the commercial team.

Based in Banbury, Oxfordshire, the role is office-based and involves regular account reviews, coordinating quotations, and maintaining CRM data, while producing sales materials and supporting customer events.

Qualifications

• Experience in account management or sales support within a B2B environment.
• Ability to build and maintain professional customer relationships.
• Daily use of a CRM system.

Responsibilities

• Build relationships with customer contacts and stakeholders.
• Conduct regular account reviews and identify growth opportunities.
• Follow up quotations and maintain engagement throughout the sales cycle.
• Gather customer feedback and analyse won/lost reasons.
• Coordinate with internal teams to deliver on customer commitments.
• Research and engage prospective customers to generate opportunities.
• Support customer visits, exhibitions, and industry events.
• Maintain accurate CRM records and pipeline data.
• Produce presentations, proposals and customer-facing sales materials.
• Prepare meeting briefs, reports and follow-up actions.
• Assist with regular sales and pipeline reporting.

Skills

Relationship building

Professional communication

Organised

Tools

CRM system

PowerPoint

Excel

Job description

Tech Connect Group is working with a specialist manufacturing client to recruit an Account Manager responsible for managing and growing key customer relationships, driving account growth, and supporting the commercial team.

Based in Banbury, Oxfordshire, the role is office-based and involves regular account reviews, coordinating quotations, and maintaining CRM data, while producing sales materials and supporting customer events.