Account Manager - Manufacturing

SoftwareOne; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

SoftwareOne in the UK seeks an Account Manager to grow and develop existing Manufacturing customers, driving revenue and gross-profit growth through long-term strategic relationships. You will identify whitespace, increase share of wallet, and create new revenue streams while driving retention, renewals, and expansion.

Working with internal specialists, partners, and vendors, you will deepen customer relationships and position us as a trusted, long-term strategic technology partner.

Qualifications

• Experience growing and developing key Manufacturing accounts.
• Ability to build strategic account plans based on priorities and whitespace.

Responsibilities

• Own, manage and grow a portfolio of Manufacturing customers
• Develop and execute strategic account plans based on priorities and whitespace
• Build deep, multi-level customer relationships with C-suite and business stakeholders
• Identify and develop new revenue streams within existing customers
• Develop strategic new-logo opportunities while maintaining a healthy pipeline
• Coordinate internal and partner resources around the customer
• Maintain accurate CRM data and pipeline forecasts

Skills

Account management

Strategic account planning

Relationship building

Sales pipeline management

Vendor partnerships

Tools

CRM software

Salesforce

Job description

• Are you interested in developing strategic Manufacturing accounts and identifying new business opportunities?


• Would you enjoy working with senior customers, internal specialists, vendors, and partners to shape solutions that drive long-term growth?

Practical Information

Location: Birmingham, Newcastle, Sheffield, London, Manchester UK | Work Arrangement: Hybrid | Contract type: Full-time | Reports to: Sales Leader - Corporate | Visa Requirements: Valid visa forUK | Language Requirements: Fluent/professional English, written and verbal

As our new Account Manager, you will focus on growing and developing existing Manufacturing customers, driving revenue and gross-profit growth through long-term strategic relationships. You will identify whitespace, increase share of wallet, and create new revenue streams while driving retention, renewals, and expansion. Working with internal specialists, partners, and vendors, you will deepen customer relationships and position us as a trusted, long-term strategic technology partner.

Key responsibilities

• Own, manage and grow a portfolio of Manufacturing customers, taking accountability for revenue, gross profit, retention, relationship development and long-term account growth.


• Develop and execute strategic account plans based on customer priorities, key stakeholders, current engagements, competitive position and whitespace, identifying short-, medium- and long-term growth opportunities.


• Build deep, multi-level customer relationships with C-suite, IT, procurement, finance, operational and business stakeholders, using your understanding of their manufacturing, commercial and technology priorities to proactively create opportunities and position relevant solutions and services.


• Identify and develop new revenue streams within existing customers through cross-sell, upsell and expansion into new technologies, services, business units and use cases, bringing together vendors and partners to solve complex customer challenges.


• Develop strategic new-logo opportunities while maintaining a high-quality pipeline of account-growth opportunities through networking, referrals, vendor relationships, executive engagement and targeted prospecting to achieve revenue and gross-profit targets.


• Coordinate internal and partner resources around the customer, including sales, technical, commercial, delivery, vendor and partner teams, ensuring a coherent account strategy and compelling value proposition.


• Maintain accurate CRM data and pipeline forecasts, including account and opportunity plans and next actions, providing visibility of committed business and future growth potential while applying Manufacturing market, competitor, customer investment and technology insights to account development and new-customer acquisition.