Account Director

Ogilvy; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global creative agency in London is seeking an experienced Account Director to join their Fan Engagement team. The role focuses on managing motorsport accounts and requires a strong background in customer engagement and multi-channel strategies. Candidates should thrive in a fast-paced environment and possess excellent leadership and communication skills. Our client offers competitive benefits and a supportive workplace.

Benefits

25 days annual leave + 1 Volunteer Day

Bupa Healthcare

Flexible Working Model

Life Assurance

Season Ticket Loan and Cycle to Work Scheme

Qualifications

• Must have experience working in agency environments.
• Proven track record in customer engagement strategies.
• Ability to anticipate client needs and navigate change.

Responsibilities

• Manage motorsport accounts focused on fan engagement and partnerships.
• Develop CRM strategies and enhance fan experiences.
• Coordinate an integrated team to deliver effective solutions.

Skills

Experience in multi-discipline agency teams

Customer/fan engagement

Omni-channel thinking

Strong communication

Attention to detail

Job description

Overview

About Ogilvy

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients since 1948 and specializes in brand advertising, customer experience marketing, PR, influence and consulting, fuelled by Behavioural Science. Our campaigns deliver solutions for clients including Molson Coors, Valeo Foods UK, Argos, Mondel–z International, Unilever, TK Maxx and Pernod Ricard.

Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.

The Role

We’re looking for an Account Director to join our Fan Engagement team.

About Ogilvy Fan Engagement

We fuel fandom to drive business impact for our clients. For Rights Holders, Leagues and Teams, we help them understand, grow, engage and monetise their fans. For Brands, we help them reach and engage fans through partnership activation that turns fans into consumers. We work with major Rights Holders in Sport (e.g., Formula 1, FIFA, The Premier League, LaLiga, NFL, IOC) and brands including Coca-Cola, Powerade, Samsung, Verizon, Carling, Google and IBM. We are a team of fan engagement and capability experts across the Ogilvy Network, expanding as we add top-tier talent.

Key Responsibilities

We are hiring for an Account Director to work across our motorsport accounts – including fan engagement and partnership activation. You should have a strong understanding of and experience with Rights Holders and Brand Partnership in Sports. You will be strategically minded, invest time in understanding the client’s business, and be willing to get hands-on in solving challenges. You will coordinate and guide an integrated Ogilvy team to deliver clever thinking and effective creative solutions. You will manage some of our most important projects in 2025 and beyond, earning client trust quickly to become the go-to for project needs. These accounts are fast-paced, live, and often unpredictable; you should thrive in this environment, navigate change, and guide the team and client to the best outcomes. Your experience should be multi-channel, supporting fan engagement across the fragmented media landscape, including direct-to-fan engagement, relationship management, and monetisation of fandom. This includes developing and implementing CRM strategies, leveraging first-party data to enhance fan experiences and drive business results.

Requirements

• Experience working in a multi-discipline agency team, being the go-to for client and internal team
• Specialism in customer/fan engagement, including acquisition, in-life and retention
• Be an omni-channel thinker. Experienced selling and delivering digital comms, content and experiences
• Have high standards and hold the team (and yourself) accountable
• Obssess over the detail and always be ahead of the client to anticipate and manage change
• Be personable and a strong communicator to influence client and team decisions
• Have the ability and appetite to help grow the account - supporting the business lead and create growth opportunities through strategic recommendations
• Love what you do and be a good, fun person to work with

How we help you Thrive

• 25 days annual leave + 1 Volunteer Day
• Bupa Healthcare
• Enhanced Maternity, Adoption and Shared Parental Leave
• Flexible Working Model with core hours 10am – 4pm
• 1.5:1 Matching Pension Structure
• Wellbeing and Health: Up to £25 per month towards fitness and wellbeing tools and activities
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teams with purpose and relentlessly curate transformative initiatives that make our commitment to fairness and equity a reality. Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at [e-mail]. This contact is for candidates requesting accommodation; emails for other purposes will not receive a response.