Accommodation Hire Deputy Manager

Finlake Resort &Spa; Teignbridge; On-site; GBP 32,000; Full time

Job summary

A leading holiday park operator in the UK seeks an Accommodation Hire Deputy Manager at Finlake Holiday Park. This role involves day-to-day leadership in housekeeping and hot tub operations, ensuring five-star standards, compliance management, and guest satisfaction. The ideal candidate has proven supervisory experience, strong team leadership skills, and understands health and safety regulations. Benefits include a competitive salary, discounts, and 30 days holiday, increasing with service.

Benefits

Competitive Salary

Discounted Holidays

Discounted Meals

30 Days Holiday

Company Sick Pay

Pension Scheme

Continuous Training & Development

Qualifications

• Proven supervisory or leadership experience in housekeeping or hospitality.
• Strong people leadership skills to motivate and develop teams.
• Experience with basic water chemistry testing and hot tub maintenance.
• Excellent organisation, communication, and time management skills.
• Attention to detail and pride in delivering exceptional standards.
• Confidence handling guest concerns and making operational decisions.
• Strong understanding of Health & Safety and COSHH requirements.

Responsibilities

• Support the smooth day-to-day running of Housekeeping and Hot Tub operations.
• Lead and motivate teams to deliver high standards.
• Ensure all lodges and hot tubs are cleaned and presented to standards.
• Oversee hot tub compliance including water testing.
• Act as escalation point for guest concerns.
• Coordinate with teams to ensure lodges are guest-ready.
• Support recruitment, onboarding, and training of teams.
• Maintain strong stock control of cleaning supplies and equipment.
• Monitor KPIs, guest feedback, and compliance records.
• Uphold all Health & Safety and company compliance requirements.

Job description

Accommodation Hire Deputy Manager

Location: Finlake Holiday Park, TQ13 0EJ

Salary: £31,500 per annum

Hours: 45 hours per week - Full-time

Job Type: Permanent

Are you an experienced hospitality leader with a sharp eye for detail and a passion for delivering exceptional standards? At Haulfryn, we’re proud to create outstanding holiday experiences - and we’re now looking for an Accommodation Hire Deputy Manager to support the day-to-day leadership of our busy Housekeeping and Hot Tub departments at Finlake Holiday Park.

This is a fantastic opportunity to step into a senior operational role where you’ll play a key part in guest satisfaction, compliance, team leadership and five-star presentation standards across the park.

Why Join Us?

• Competitive Salary
• Discounted Holidays at our picturesque UK holiday parks
• Discounted Meals at on-site restaurants
• 30 Days Holiday (including bank holidays), increasing to 35 days with service
• Company Sick Pay
• Pension Scheme & Life Assurance
• Continuous Training & Development Opportunities
• Be part of a company with 90 years of family values and a commitment to sustainability

What You’ll Do

• Support the Housekeeping Manager in the smooth day-to-day running of both Housekeeping and Hot Tub operations
• Lead and motivate teams to deliver consistently high standards across all accommodation and spa facilities
• Ensure all lodges and hot tubs are cleaned, checked and presented to five-star standards
• Oversee hot tub compliance including water testing, microbiological results and safety procedures
• Act as a key point of escalation for guest concerns relating to cleanliness, presentation and hot tub safety
• Coordinate with maintenance, sublet and operations teams to ensure lodges are guest-ready on time
• Support recruitment, onboarding, training and performance development across both departments
• Maintain strong stock control of cleaning supplies, chemicals, PPE and equipment
• Monitor KPIs including guest feedback, audit results and compliance records
• Uphold all Health & Safety, COSHH and company compliance requirements at all times

Who We’re Looking For

• Proven supervisory or leadership experience in housekeeping, hot tub operations, or a similar hospitality environment
• Strong people leadership skills with the ability to motivate, coach and develop teams
• Experience with basic water chemistry testing and hot tub maintenance
• Excellent organisation, communication and time management skills
• A high level of attention to detail and pride in delivering exceptional standards
• Confidence handling guest concerns and making sound operational decisions
• A strong understanding of Health & Safety and COSHH requirements

Desirable (but not essential)

• PWTAG or BISHTA accreditation
• Photometer experience
• Experience tracking KPIs and quality standards
• Familiarity with ParcVu or similar systems

Why Choose Haulfryn?

• Exceptional Locations: Work in a place that inspires
• Family Values: Join a supportive, community-focused team
• Nurturing Nature: Sustainability is at the heart of what we do

With 90 years of expertise, we’re proud to be one of the UK’s leading holiday park operators. What sets us apart?

If you’re ready to take the next step in your hospitality leadership career and help shape unforgettable holiday experiences, we’d love to hear from you.

Apply today to join Haulfryn as our Accommodation Hire Deputy Manager at Finlake Holiday Park.

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.