40hr Sales Assistant 3 month Secondment

Columbia Sportswear; Ashford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A global outdoor apparel retailer in Ashford is seeking a Retail Associate to deliver exceptional customer service and maintain store standards. Responsibilities include assisting customers with inquiries, managing cash register transactions, and supporting store profitability. Ideal candidates have at least 2 years of retail experience and are proficient with Point of Sales systems. Flexibility in scheduling is required.

Qualifications

• No specific education required, but a high school diploma is preferred.
• 2 or fewer years of retail experience.
• Ability to operate inventory and Point of Sales systems.

Responsibilities

• Provide exceptional customer service by answering consumer questions.
• Maintain store standards for visual merchandising.
• Perform cash register transactions accurately.

Skills

Sales Experience

Customer Service

Time Management

Data Entry

Computer Literacy

Education

High School Diploma or GED preferred

Tools

Point of Sales (POS) systems

Job description

About the Position

With over 430 retail stores worldwide our associates are essential to our business. From ensuring product availability on the sales floor to creating eye‑catching visual displays to addressing customer inquiries to running an efficient checkout process our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Companys mission of Connecting Active People with Their Passions.

As a Retail Associate you serve as a brand ambassador and ensure exceptional in‑store experiences through positive customer interaction. Within this role you will employ your natural problem‑solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies values to enhance customer service and teamwork.

How You’ll Make a Difference

• Provide exceptional customer service by responding to consumer questions or issues regarding product features benefits and availability; engage with consumers to understand their needs and preferences (e.g. demonstrate and explain merchandise make suggestions on suitable options for consumers etc.).
• Maintain store standards for visual merchandising cleanliness and safety; retrieve merchandise from the sales floor stock room or other inventory locations.
• Perform all required cash register transactions (e.g. sales returns exchanges connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving handling replenishing and processing incoming and outgoing product flow in the stores accurately and efficiently.

You Have

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems and various other retail software tools.
• 16 years of age or older

Job Conditions

• Frequently in an active environment (i.e. requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting / moving items weighing up to 40 lbs.) may frequently use specialized equipment may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule which may change seasonally and in response to location‑specific business trends or forecasts. All local state and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all‑inclusive list of duties and responsibilities but constitutes a general definition of the positions scope and function in the company.

Key Skills

Sales Experience,Time Management,Data Entry,Customer Service,Microsoft Outlook,Microsoft Word,Computer Literacy,Microsoft Powerpoint,Furniture Sales,Microsoft Excel,Administrative Experience,Sales Support

Employment Type : Full-Time

Experience : years

Vacancy : 1