3rd Line Systems Engineer — Infra & Support, Hybrid

Get Staffed Online Recruitment Limited; Moortown; Hybrid; GBP 37,000 - 40,000; Full time

Job summary

A specialist IT support provider is looking for a skilled Systems Engineer in Ringwood, Hampshire. This pivotal 3rd-line support position requires at least 3 years of experience along with a proactive approach to technical challenges. You will be tasked with designing solutions, supporting client needs, and ensuring smooth operations. With a strong emphasis on teamwork and progression, this role offers a welcoming environment and numerous benefits including a profit share and hybrid working options.

Benefits

Company Profit Share

22 days annual leave

Birthday leave

Private Medical Insurance

Ongoing training

Pension Scheme

Hybrid working opportunities

Fresh fruit and coffee

Qualifications

• 3+ years of experience in a similar role.
• Proven ability to implement and maintain technical infrastructure.
• Strong knowledge of enterprise network technologies.

Responsibilities

• Provide outstanding 3rd-line support to customers.
• Plan and document technical solutions for operations.
• Assist in the transition of solutions into live service.

Skills

3+ years in 3rd-line support

Technical infrastructure maintenance

Problem-solving skills

Knowledge of network technologies

Vendor certification pursuit

Documentation skills

Strong communication skills

Ability to work independently

Attention to detail

Proactive attitude

Job description

A specialist IT support provider is looking for a skilled Systems Engineer in Ringwood, Hampshire. This pivotal 3rd-line support position requires at least 3 years of experience along with a proactive approach to technical challenges. You will be tasked with designing solutions, supporting client needs, and ensuring smooth operations. With a strong emphasis on teamwork and progression, this role offers a welcoming environment and numerous benefits including a profit share and hybrid working options.