3rd Line Support / Project Engineer

JR United Kingdom; Slough; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading Managed Service Provider in Slough seeks a 3rd Line Support / Project Engineer looking to harness cutting-edge technology. This role offers opportunities for career progression, working as part of a collaborative team that values flexibility and professional development.

Qualifications

• Experienced in Azure, Office 365, and Windows.
• Technical problem-solving skills tailored for 3rd line support.
• Familiarity with Networking and Cybersecurity practices.

Responsibilities

• Addressing technical problems escalated from 2nd line support.
• Managing deployments such as Office 365 migrations.
• Performing system maintenance and network issue resolution.

Skills

Azure

Office 365

Windows

Intune

Networking

Cybersecurity

Job description

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3rd Line Support / Project Engineer, Slough

Client:

InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment

Location:

Slough, United Kingdom

Job Category:

Other

EU work permit required: Yes

Job Views:

2

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

• Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team?
• Do you want an opportunity to further your career with the most cutting-edge technology within the MSP space?
• Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development?

You’ll be working with a superb, fast-growing Managed Service Provider supporting their support team as a final point of technical escalation. This role involves BAU, projects, and offers unlimited progression potential. The company provides a clear career roadmap, excellent leadership, and a family-like culture that values its employees.

Primary Responsibilities:

• Technologies: Experience with Azure, Office 365, Windows, Intune, Entra ID, Networking, Cybersecurity
• Resolving Incidents: Addressing technical problems escalated from 2nd line support.
• Project Rollouts: Managing deployments such as Office 365 migrations.
• System Maintenance: Performing updates, resolving network issues, and applying patches.
• User Support: Assisting staff with hardware, software, or internet issues.
• Team Collaboration: Supporting the wider 3rd line team and assisting with larger technical problems or projects.
• Documentation: Logging issues, solutions, and system changes.

We are seeking an accomplished 3rd Line Support engineer eager to excel in the MSP space using cutting-edge technology.