3rd Line Support / Project Engineer

JR United Kingdom; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Une entreprise de service gérée en forte croissance cherche à recruter un ingénieur support de 3ème ligne. Dans ce rôle stratégique, vous vous chargerez de la résolution d'incidents techniques tout en gérant des projets de déploiement. Rejoignez une équipe dynamique qui valorise la collaboration et investit dans votre croissance professionnelle à travers l'utilisation de technologies de pointe.

Qualifications

• Expérience avec Azure, 365, Windows, Intune, Entra ID.
• Compétences en résolution d'incidents et gestion de projets.
• Capacité à soutenir une équipe et à documenter les systèmes.

Responsibilities

• Résoudre les problèmes techniques escaladés par le support 2ème ligne.
• Gérer les déploiements tels que les mises en œuvre complètes d'Office 365.
• Assurer la maintenance des systèmes et la mise à jour des réseaux.

Skills

Azure

Office 365

Windows

Intune

Networking

Cybersecurity

Job description

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3rd Line Support / Project Engineer, London

Client: InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 04.06.2025

Expiry Date: 19.07.2025

Job Description:

• Do you want to be an exceptional 3rd line support engineer involved in projects within a dynamic, growing team?
• Are you looking to advance your career with cutting-edge technology in the MSP space?
• Do you want to work with a company that values collaboration, offers flexibility, and invests in your professional growth?

You will work with a fast-growing Managed Service Provider, supporting their team as a technical escalation point. The role involves BAU tasks, projects, and offers excellent career progression opportunities. The company has a strong leadership team and promotes a family-like culture.

Primary Responsibilities:

• Technologies: Experience with Azure, 365, Windows, Intune, Entra ID, Networking, Cybersecurity
• Incident Resolution: Resolve technical issues escalated from 2nd line support.
• Project Rollouts: Manage deployments such as complete Office 365 rollouts.
• System Maintenance: Perform updates, troubleshoot network issues, and apply patches.
• User Support: Assist staff with hardware, software, or internet problems.
• Team Collaboration: Support the wider 3rd line team with complex issues and projects.
• Documentation: Record issues, solutions, and system changes.

We seek a talented 3rd Line Support Engineer eager to grow in the MSP industry with the latest technology.