3rd Line Cloud & Security Engineer – MSP

Kerridge Commercial Systems Limited; United Kingdom; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Kerridge Commercial Systems Limited is seeking a 3rd Line Support Engineer in the United Kingdom. This hybrid role involves providing exceptional technical support in a fast-paced MSP environment, focusing on Microsoft technologies such as Windows Server and Azure. Candidates should have strong communication skills and previous experience in a Service Desk role. The company promotes diversity, equity, and an inclusive culture while offering growth in cloud computing and IT security.

Qualifications

• Proficiency in traditional Microsoft Windows Server solutions.
• Experience in a Service Desk environment is preferred.
• Active Microsoft Azure & 365 certifications are desirable.

Responsibilities

• Provide support for incidents and service requests using Microsoft technologies.
• Respond to monitoring alerts for Microsoft Azure and Microsoft 365 services.
• Investigate and resolve security alerts for Azure workloads.

Skills

Microsoft Windows Server solutions

Active Directory

Group Policy

Remote Desktop Services

PowerShell scripting

TCP/IP networking

Microsoft 365 administration

Entra DS administration

Job description

Kerridge Commercial Systems Limited is seeking a 3rd Line Support Engineer in the United Kingdom. This hybrid role involves providing exceptional technical support in a fast-paced MSP environment, focusing on Microsoft technologies such as Windows Server and Azure. Candidates should have strong communication skills and previous experience in a Service Desk role. The company promotes diversity, equity, and an inclusive culture while offering growth in cloud computing and IT security.