3rd Line Cloud & Security Support Engineer (Hybrid)

Klipboard group; United Kingdom; Hybrid; GBP 32,000 - 45,000; Full time

Job summary

Klipboard group is looking for a 3rd Line Support Engineer to enhance cloud and security support for global clients. The role involves working with Microsoft technologies and offers a hybrid work model of 2 days remote and 3 days in the Bromsgrove office. Ideal candidates will have strong communication skills, experience in a Service Desk environment, and proficiency in Windows Server and Microsoft 365. Join us and be part of a dynamic team in a growing global company that values diversity and innovation.

Qualifications

• 3+ years of experience in Active Directory and Microsoft Windows Server.
• 1+ year of Azure resource and infrastructure administration.
• Experience in managing Microsoft 365 services.

Responsibilities

• Provide high-quality support for incidents and service requests.
• Respond to monitoring alerts for Microsoft services.
• Investigate and resolve security alerts for Microsoft 365 users.

Skills

Microsoft Windows Server

Active Directory

Group Policy

Microsoft 365

Azure administration

TCP/IP networking

PowerShell scripting

Job description

Klipboard group is looking for a 3rd Line Support Engineer to enhance cloud and security support for global clients. The role involves working with Microsoft technologies and offers a hybrid work model of 2 days remote and 3 days in the Bromsgrove office. Ideal candidates will have strong communication skills, experience in a Service Desk environment, and proficiency in Windows Server and Microsoft 365. Join us and be part of a dynamic team in a growing global company that values diversity and innovation.