2x Senior Specialist, Benefit Operations based in Chester

The Planet Group; Chester; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading global organization in Chester is seeking two Senior Specialists in Benefit Operations to enhance their comprehensive benefit programs. The role requires proven experience in benefits administration within a multicultural setting, strong analytical skills, and proficiency in Excel. Candidates should excel in communication and have familiarity with HR systems. This office-based position offers a flexible work model, with scope for 50% remote work. Join a diverse team and make a significant impact on employee benefits management.

Qualifications

• Experience in Benefits Administration within a multicultural environment.
• Proficiency in Excel including vlookups and pivot tables.
• Ability to explain complex benefit information effectively.

Responsibilities

• Support the administration of comprehensive benefit programs.
• Collaborate with stakeholders to ensure a positive employee experience.
• Manage multiple priorities and adapt to changing requirements.

Skills

Benefits Administration

Analytical skills

Communication skills

Fluency in English

HR systems experience

Knowledge of employment laws

Education

Bachelor's degree or equivalent experience

Tools

Excel

Workday

ServiceNow

Darwin

Job description

2x Senior Specialist, Benefit Operations based in Chester

Posted on 2025-12-08

Location: Chester, Cheshire, UK

Job Description

Join a Leading Global Organisation as a Senior Specialist, Benefit Operations. Are you passionate about employee benefits and looking to make a tangible impact within a dynamic, multicultural environment? We are seeking two talented Senior Specialists to join our Benefits Operations team, supporting the end-to-end administration of comprehensive benefit programs. This pivotal role offers a unique opportunity to work at the forefront of benefits management, ensuring a positive employee experience while collaborating with diverse stakeholders across the organisation. If you thrive in fast‑paced settings and possess a keen eye for detail, this is your chance to shine and advance your career.

What You'll Bring

• Proven experience in Benefits Administration within a complex, multi‑country or multicultural environment
• Strong analytical skills with proficiency in Excel (vlookups, pivot tables) and Microsoft Office applications
• Excellent communication skills, with the ability to explain complex benefit information clearly and effectively
• Ability to interpret benefit policies, support process improvements, and deliver exceptional service
• Fluency in English; additional European languages are a plus
• Experience working with HR systems such as Workday, ServiceNow, Darwin, or similar platforms
• Knowledge of regional employment laws and benefits legislation relevant to the UK and Europe
• Ability to manage multiple priorities and adapt quickly to changing requirements

Nice To Have Skills

• Prior experience within HR Shared Services delivery models
• Coaching or training skills to develop team or stakeholder capabilities
• Familiarity with wellness programs and vendor management
• Experience supporting benefits system implementations and enhancements

Preferred Education & Experience

• Bachelor's degree from an accredited university or equivalent professional experience
• Several years of hands‑on Benefits Administration experience in fast‑moving, global environments
• Knowledge of social security programs, vendor management, and compliance frameworks

Other Requirements

• This position is office‑based with a flexible work model, including 50% remote work
• Employment to commence in January 2026
• Must hold valid employment eligibility within the UK

If you're ready to bring your expertise in benefits operations to a forward‑thinking organisation and make a meaningful difference, we encourage you to apply now. Take this exciting step toward advancing your career and contributing to a thriving global team!

The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.