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2nd-Line IT Support Apprentice – Hands-On & Growth
ILICOMM TECHNOLOGY SOLUTIONS LIMITED
Birmingham
On-site
GBP 60,000 - 80,000
Full time
Today
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Job description
You will be responsible for delivering 2nd line support as part of the service desk, taking responsibility for escalations from the 1st line support team, and ensuring quality service to customers.
Course Information
Course: Information communications technician (level 3)
Level: 3
Route: Digital
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Days and shifts to be confirmed.
Expected Duration: 17 Months
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