2nd Line Infrastructure Engineer

Limelight Health; Huntingdon; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading healthcare technology firm in Huntingdon is seeking a 2nd Line Infrastructure Engineer to deliver remote and on-site support for critical IT infrastructure. The role demands expertise in virtualized environments, Windows, and Linux systems, alongside networking and Microsoft stack technologies. The preferred candidate will demonstrate problem-solving skills and effective communication. This opportunity offers a chance to work in a collaborative environment focused on innovative technology solutions.

Benefits

Contributory Pension Scheme

Private Medical Insurance

33 days Annual Leave

Flexible benefits (gym memberships, life assurance)

Dynamic Working

Qualifications

• Experience with VMware and Hyper-V virtualization.
• Maintaining and supporting Windows Server environments.
• System administration skills in Linux distributions.
• Knowledge of TCP/IP networking and security principles.
• Experience with Microsoft technologies.
• Familiarity with SAN storage systems.
• Basic scripting ability.
• Excellent analytical skills and problem ownership.
• Strong communication abilities.
• Experience in technical documentation production.

Responsibilities

• Provide both remote and on-site support for IT infrastructure.
• Contribute to technical documentation maintenance.
• Handle complex incidents ensuring customer satisfaction.
• Participate in on-call support after hours.

Skills

Virtualized Environments (VMware, Hyper-V)

Windows Server Administration

Linux System Administration (Ubuntu, CentOS)

Networking Technologies (TCP/IP, load balancing, firewalls)

Microsoft Stack Technologies (SharePoint, SQL, Teams)

SAN Storage Technologies

Scripting

Analytical and Problem-Solving Skills

Communication Skills

ITIL Foundation Level

Education

ITIL Certification

Tools

Helpdesk Ticketing System

Microsoft Office Suite

Job description

2nd Line Infrastructure Engineer

Location: Huntingdon, Cambridgeshire,

Security Clearance Level: High –SC/DV

UNLEASH YOUR POTENTIAL

We are looking for someone with a passion for infrastructure, ideally from an operational support services background. You will be self-motivated and be able to work autonomously to achieve day to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPI’s and SLA’s. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic approach to technical challenges

Are you ready for your next career challenge?

The preferred candidate will demonstrate effective application of Infrastructure and extensive knowledge across a variety of technologies such as Linux (Ubuntu / CentOS), Microsoft Windows Server (including services such as AD, DNS, DHCP) and virtualisation (Hyper‑V), Microsoft Stack Technologies (Sharepoint, SQL Server, Skype for Business / Teams), networking technologies and storage.

Your Role and Responsibilities.

The role will provide technical exposure variance across both outcomes based project activities and operational (Business as Usual) support activities. The duties of the role will also include providing remote and on‑site support. There is also a requirement to provide out of hours on call support.

You will be expected to contribute towards the creation and ongoing maintenance of technical documentation and provide material to support the project work or the operational support service.

SKILLS AND KNOWLEDGE:

• Have excellent knowledge of Virtualized Environments such as VMware and Hyper‑V, with knowledge of VMware horizon being an advantage;
• Have excellent knowledge of Windows Server Environments, from Server 2008 – 2022, including OS build Windows 10 & 11, AD, DNS, DHCP and GPO from design to implementation and support;
• Have strong Linus system administration skills (Ubuntu / CentOS);
• Have good general knowledge of TCP/IP and networking technologies including load balancing and firewalls;
• Have good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business / Teams, MS SQL, MS System Centre, Office365, SCCM & SCOM, Power BI, MS Exchange & CLI tooling such as PowerShell;
• Have good general knowledge of SAN storage technologies;
• Have knowledge of 2 Factor-Authentication Technologies;
• Have some knowledge/ experience with scripting;
• Have excellent analysis and problem solving skills, taking ownership of complex incidents ensuring these are resolved to the satisfaction of the customer;
• Possess excellent communication skills;
• Have experience of producing and updating technical documentation to a high standard;
• Have knowledge of helpdesk based ticketing system;
• Have ITIL3 or ITIL 4 at the Foundation level or above.

Clearance Requirements:

• Clearance to Start SC
• Clearance for Role SC

Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today!

What we do for you:

At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work‑life balance.

We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:

Our reward scheme includes:

• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)
• Dynamic Working

Commitment to Diversity:

We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.

Who We Are:

Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science.

Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.

What Makes Us Different:

Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change.

Collaboration:

Having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours.

People:

Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.