2nd/3rd Line – IT Support Engineer

Clear IT Recruitment Limited; London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A growing IT solutions provider in London is seeking a 2nd/3rd Line IT Support Engineer. The role involves providing a blend of service desk support and field support, requiring skills in Microsoft technologies and networking. Ideal candidates will possess high IT competency and practical experience with Active Directory and server technologies. Competitive on-call compensation is also offered.

Qualifications

• Essential knowledge of Microsoft Server and Virtualisation Technologies.
• Practical experience with Active Directory Security and Administration.
• Working knowledge of TCP/IP, DNS, and DHCP.

Responsibilities

• Provide 2nd/3rd line service desk support.
• Field support and IT project installation.
• Support hardware, including desktops and servers.

Skills

Active Directory

IT competency

Microsoft Server

Networking knowledge

Microsoft 365

Tools

Microsoft Desktop & Office Systems

Virtualisation Technologies

Email, Antivirus & Backup software

Job description

Overview

Our client is seeking a 2nd Line Engineer/3rd Line - IT Support Engineer to be part of their growing team, based in Mayfair, London.

Working Pattern

Participation in the on-call weekend rota is compulsory, once every month. You will be paid an additional £250.00 for the on-call shift. You will effectively be a standby employee on weekends to cover unexpected or emergency demand.

Job Responsibilities

• This is an exciting opportunity for an IT professional with MS Server, Desktop, Active Directory and Networking skills to join a company promoting unique solutions and a hands-on approach.
• This position will provide a mixture of 2nd/3rd line service desk/remote support (some 1st line), field support and the installation of IT projects and managed services to their growing customer base.

It is also essential to have a working knowledge and practical experience of the following:

• Microsoft Desktop & Office Systems
• Microsoft Server and Virtualisation Technologies, Active Directory Security and Administration, GPO
• Working knowledge of TCP/IP, DNS, DHCP
• Support of hardware, printers, desktops and Servers + laptops
• Email, Antivirus & Backup software
• Networking knowledge regarding WAN, LAN, VLAN, VPN, WLAN, layer 2/3 switching, Firewalls and Routers
• Mobile devices/phones systems

Key Skills

• Active Directory
• Very high level of IT competency
• Demonstrates sound knowledge of Microsoft Active directory services
• Knowledge of current MS Server & VMware standards
• Microsoft 365
• Hardware knowledge – desktop computers – network printers/printing – laptops

Should you have any questions or wish to apply please contact Clear IT Recruitment Limited.

Please Note: Due to the number of applications we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

Contact/Further Information

If you are interested in this vacancy or any others displayed on the site, or if you would just like to speak to one of our consultants, please use the contact information below.

Job Title: 2nd/3rd Line - IT Support Engineer - 5139
Job Reference: 5139

Name | Email | Telephone | Attach your CV

If you are human, leave this field blank.

Contact

Start Rite Business Centre, Broadland Business Park, Peachman Way. Norwich, NR7 0WF

For Legal & Financial Recruitment, please visit: