2681 - Operational Support Manager

NHS; Barnsley; On-site; GBP 38,000 - 47,000; Full time

Job summary

A healthcare provider in Barnsley is seeking an Operational Support Manager to join their Medicine Division. This full-time role offers 37.5 hours a week on a 12-month fixed-term contract and involves providing operational and administrative leadership for Cardiology and Respiratory services. Essential qualifications include a graduate level education or equivalent NHS experience. The salary range is £38,682 to £46,580 per year, providing a competitive compensation package.

Qualifications

• Graduate level qualification or equivalent NHS experience.
• Understanding of healthcare and social-care management.
• Demonstrated management and leadership experience within the NHS.

Responsibilities

• Provide operational leadership for Cardiology and Respiratory services.
• Work collaboratively with clinical leads and nursing teams.
• Support service planning and performance targets.

Skills

Leadership experience

Understanding of healthcare management

Operational management experience

Performance management methodology

Service improvement methodologies

Education

Graduate level qualification or equivalent NHS experience

Desirable: Postgraduate Health or Management Diploma

Job description

Job summary

This post is a 12 month fixed term/secondment opportunity. Barnsley Hospital NHS Foundation Trust is seeking a dedicated Operational Support Manager to join our Medicine Division. Working 37.5 hours per week, you will provide operational and administrative leadership for both our Cardiology and Respiratory services. You will be instrumental in supporting patient flow, performance targets, workforce planning, and the delivery of high‑quality outcomes.

Responsibilities

• Provide operational leadership and support across Cardiology and Respiratory services.
• Work collaboratively with clinical leads, nursing teams and administrative staff.
• Support service planning, capacity and demand management and delivery of performance targets.
• Lead on day‑to‑day problem‑solving and escalation of service pressures.
• Contribute to the implementation of quality and safety improvement programmes.
• Support workforce planning and staff engagement within the services.

Qualifications

Essential

• Graduate level qualification or equivalent NHS experience.

Desirable

• Postgraduate Health or Management Diploma or willingness to work towards.
• PRINCE2 qualification.

Knowledge and Awareness

Essential

• Understanding of healthcare and social‑care management environment and roles and responsibilities within it.
• Capacity and demand awareness.
• Performance management methodology.
• Ability to assimilate and coordinate various agendas, prioritising appropriately.
• Knowledge and awareness of national targets and local access targets, national service frameworks and clinical governance.
• Sound understanding of management processes and procedures.
• Service improvement methodologies.
• Understanding and working knowledge of an electronic patient record system (EPR).
• Clinical engagement.

Desirable

• Waiting list and outpatient management.

Experience

Essential

• Demonstrate management and leadership experience within the NHS.
• Experience in operational management within a complex health or social‑care environment.
• Demonstrable experience of NHS administrative process.
• Track record of undertaking and successfully completing change management.

Desirable

• Demand and capacity planning experience.
• Cancer pathway management.
• Waiting list management.
• Financial management.
• Business planning.
• Complex change.
• 18‑week RTT management.
• Project management experience.

Person Specification

• In around 100 words, describe what Equality & Diversity means to you and why they are important.
• In around 100 words, describe what motivates you to do a good job.

Equality, Diversity and Inclusion

Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment to all applicants.

Additional Information

• Band 6 – Salary £38,682 to £46,580 a year.
• Fixed‑term contract, 12 months, full‑time flexible working.
• Location: Pogmoor Road, Barnsley, South Yorkshire, S75 2EP.
• Recruitment will close early if necessary.
• Bank DBS cost for Band 6 and above will be met by successful candidate through salary deduction.
• Disclosure and Barring Service check (Rehabilitation of Offenders Act 1975).
• Applicant sponsorship details can be found by following the link provided; band 2 and 3 entry roles are not eligible for sponsorship.