24/7 Switchboard Operator & Receptionist (NHS)

York Teaching Hospital Facilities Management; York and North Yorkshire; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare service provider is seeking a flexible Switchboard Operator and Receptionist based in Scarborough. This role involves managing emergency calls and operating the switchboard for a 24-hour service, making it suitable for candidates who enjoy varied shifts. Responsibilities include public liaison, administrative tasks, and ensuring professional service. Join a supportive team that values initiative and effective communication skills. This position offers access to NHS benefits, including a pension scheme and generous leave entitlements.

Benefits

Access to NHS Pension Scheme

27 days holiday rising to 33 days

Generous relocation package

Employee Assistance Programme

NHS Car Lease scheme

Learning and development opportunities

Discounts on services

Qualifications

• Experience in handling emergency calls and switchboard operations preferred.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Professional and patient-centered approach in all interactions.

Responsibilities

• Manage emergency calls efficiently and operate switchboard systems.
• Respond to public enquiries professionally and provide assistance.
• Handle administrative duties related to switchboard operations.

Skills

Effective communication

Calm under pressure

Initiative

Job description

A healthcare service provider is seeking a flexible Switchboard Operator and Receptionist based in Scarborough. This role involves managing emergency calls and operating the switchboard for a 24-hour service, making it suitable for candidates who enjoy varied shifts. Responsibilities include public liaison, administrative tasks, and ensuring professional service. Join a supportive team that values initiative and effective communication skills. This position offers access to NHS benefits, including a pension scheme and generous leave entitlements.