24/7 Operations Centre Operator – CCTV & Control

Bristol City Council; West of England; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

LGPS

Generous annual leave

Disability Confident employer

Job summary

Bristol City Council is seeking candidates for the Operations Centre, a multi‑purpose hub housing Emergency Control, Traffic Management and CCTV. The role uses 12‑hour day shifts on a 2‑2‑3 pattern (07:30–19:30) including weekends and bank holidays.

You will operate alarm platforms and CCTV, manage out‑of‑hours telephony, liaise with the public and internal customers, and maintain accurate records. The post requires 3‑year UK residency, Police vetting (NPPV2 FULL) and Enhanced DBS checks; roles

Qualifications

• Experience in customer care and public-facing roles.
• Good IT skills and confidence with Microsoft Office.

Responsibilities

• Operate security alarm platforms and CCTV systems.
• Handle out-of-hours telephony, intercom and radio and car park systems.
• Liaise with the public and internal/external customers and solve problems.

Skills

Customer care

Communication

IT literacy

Tools

CCTV systems

Alarm platforms

Office software

Job description

Bristol City Council is seeking candidates for the Operations Centre, a multi‑purpose hub housing Emergency Control, Traffic Management and CCTV. The role uses 12‑hour day shifts on a 2‑2‑3 pattern (07:30–19:30) including weekends and bank holidays.

You will operate alarm platforms and CCTV, manage out‑of‑hours telephony, liaise with the public and internal customers, and maintain accurate records. The post requires 3‑year UK residency, Police vetting (NPPV2 FULL) and Enhanced DBS checks; roles