233374 Waiting List Officer

NHS Lothian; City of Edinburgh; On-site; GBP 100,000 - 125,000; Full time

Job summary

A healthcare organization in Scotland is seeking a professional to support the management of waiting lists, ensuring timely and safe booking of patients. Responsibilities include managing referrals, booking appointments, and maintaining up-to-date waiting lists. Candidates should have experience in health records management and an eye for detail. Compliance with UK work regulations is mandatory. Join a team committed to equality and diversity within the NHS.

Qualifications

• Experience in health records management.
• Ability to manage referrals and appointments efficiently.
• Attention to detail for maintaining accurate waiting lists.

Responsibilities

• Manage referrals and booking appointments for patients.
• Ensure validation and housekeeping of waiting lists.
• Support the Health Records Management Team.

Job description

Overview

The remit of this post is to support the Health Records Management Team with the management of waiting lists ensuring achievement of National and local targets set by the Scottish Government. It involves being responsible for the safe and timely booking of patients, which includes arranging Pre-Admission clinics.

Responsibilities

Work as part of a waiting list booking team to provide an efficient booking service for patients, from referral to treatment. The role includes managing referrals, booking appointments and diagnostics, validating waiting lists and housekeeping waiting lists to ensure all information is up to date and accurate.

Further Information

For further information on what is included in the role and what skills/experience are being looked for, click on the links at the bottom of the screen to the job description and person specification. If after reading this information you have any questions, please contact Roy Tapping, Health Records Manager on [e-mail] or Stephanie Ford, Waiting List Manager on [e-mail].

Application Notice

Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.

Equality and Diversity

We will fully support disabled candidates, and candidates with long‑term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

Legal Requirements

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found in the further information for this vacancy.

Criminal Records Check

Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit: .

Commitment to Equality

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.