1st Line IT Support Engineer — Learn & Grow

ISR Recruitment; Taunton; On-site; GBP 20,000 - 25,000; Full time

Job summary

ISR Recruitment is seeking a 1st Line IT Engineer to support staff across the business with hardware, software and general IT issues. Training will be provided across a variety of tasks to build broad experience within a small, busy IT department.

Ideal candidates will be based within commuting distance of Taunton, with a can-do attitude and a willingness to learn. The role involves day-to-day IT support and collaborative work with the existing IT team.

Qualifications

• Enthusiasm to learn new systems and skills with at least 6 months experience in a commercial environment.
• Excellent communication and interpersonal skills.
• Confident in using MS operating systems and MS Office 365 products (Word, Outlook and Excel).
• Self-motivated and proactive, able to troubleshoot.
• Excellent organisational skills.
• Understanding of a range of IT software and hardware.

Responsibilities

• Provide 1st line support to all users offering support and guidance in the use of operating systems and associated software.
• Give day-to-day support to the IT team for hardware, software and general IT issues.
• Develop skills across various areas of IT support and systems.
• Support preparation, maintenance and refurbishment of IT equipment.

Skills

Communication

Troubleshooting

Self-motivation

Organisation

Learning attitude

Customer service

Tools

MS Office 365

Windows OS

Job description

ISR Recruitment is seeking a 1st Line IT Engineer to support staff across the business with hardware, software and general IT issues. Training will be provided across a variety of tasks to build broad experience within a small, busy IT department.

Ideal candidates will be based within commuting distance of Taunton, with a can-do attitude and a willingness to learn. The role involves day-to-day IT support and collaborative work with the existing IT team.