1St Line IT Engineer

ISR Recruitment Ltd; Taunton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

25 days holiday

Pension

Bonuses

Job summary

ISR Recruitment Ltd is seeking a motivated 1st Line IT Engineer for an office-based role in Taunton, Somerset. You will provide day-to-day user support across hardware and software, help users with operating systems and Office 365, and assist in maintaining IT equipment.

Training will be provided across a range of tasks to build broad experience within a small IT department. Suitable candidates should live within commuting distance of Taunton.

Qualifications

• Minimum 6 months experience in a commercial IT environment.
• Excellent communication and interpersonal skills.
• Excellent computer literacy.
• Confident in using MS operating systems and MS Office 365 (Word, Outlook and Excel).
• Self-motivated and proactive, able to troubleshoot.
• Excellent organisational skills.
• Understanding of a range of IT software and hardware.
• Provide 1st line support to all users and guidance in using OS and software.
• Develop skills and knowledge across various areas of IT support and systems.
• Support the preparation, maintenance and refurbishment of IT equipment.

Responsibilities

• Provide day-to-day IT support to staff across hardware and software.
• Receive training across a variety of tasks to gain broad experience within a small IT department.
• Support the preparation, maintenance and refurbishment of IT equipment.

Skills

Communication

MS Windows

Office 365

Troubleshooting

Hardware knowledge

Software knowledge

Organisational skills

Proactive

Customer support

Team player

Job description

• 1st Line IT Engineer
• Taunton, Somerset (Office based)
• Up to £29,000 per year
• Plus 25 days holiday plus Bank Holidays, Pension, Bonuses, etc.

Skills and Experience:

• Enthusiasm to learn new systems and skills, with a demonstrable interest in IT and minimum 6 months experience in a commercial environment
• Excellent communication and interpersonal skills
• Excellent computer literacy
• Confident in using MS operating systems and MS Office 365 products (Word, Outlook and Excel)
• Self-motivated and proactive, able to troubleshoot
• Excellent organisational skills
• Understanding of a range of IT software and hardware
• Provide 1st line support to all users offering them support and guidance in the use of operating systems and associated software
• Develop skills and knowledge across various areas of IT support and systems
• Support the preparation, maintenance and refurbishment of IT equipment

The Opportunity:

Our client based in the private sector are currently on the lookout for a 1st Line IT Engineer with a can-do attitude who is willing and able to support the IT needs of staff across the business.

The successful applicant will provide day-to-day support and assistance to the existing IT team in relation to hardware, software and general IT issues within the business.

The successful candidate will receive training across a variety of tasks in order to gain broad experience within a small and busy IT Department.

Suitable candidates will ideally be based within commuting distance of Taunton.