Junior IT Helpdesk Engineer - Taunton (Office Based)

ISR Recruitment Ltd; Taunton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

25 days holiday

Pension

Bonuses

Job summary

ISR Recruitment Ltd is seeking a motivated 1st Line IT Engineer for an office-based role in Taunton, Somerset. You will provide day-to-day user support across hardware and software, help users with operating systems and Office 365, and assist in maintaining IT equipment.

Training will be provided across a range of tasks to build broad experience within a small IT department. Suitable candidates should live within commuting distance of Taunton.

Qualifications

• Minimum 6 months experience in a commercial IT environment.
• Excellent communication and interpersonal skills.
• Excellent computer literacy.
• Confident in using MS operating systems and MS Office 365 (Word, Outlook and Excel).
• Self-motivated and proactive, able to troubleshoot.
• Excellent organisational skills.
• Understanding of a range of IT software and hardware.
• Provide 1st line support to all users and guidance in using OS and software.
• Develop skills and knowledge across various areas of IT support and systems.
• Support the preparation, maintenance and refurbishment of IT equipment.

Responsibilities

• Provide day-to-day IT support to staff across hardware and software.
• Receive training across a variety of tasks to gain broad experience within a small IT department.
• Support the preparation, maintenance and refurbishment of IT equipment.

Skills

Communication

MS Windows

Office 365

Troubleshooting

Hardware knowledge

Software knowledge

Organisational skills

Proactive

Customer support

Team player

Job description

ISR Recruitment Ltd is seeking a motivated 1st Line IT Engineer for an office-based role in Taunton, Somerset. You will provide day-to-day user support across hardware and software, help users with operating systems and Office 365, and assist in maintaining IT equipment.

Training will be provided across a range of tasks to build broad experience within a small IT department. Suitable candidates should live within commuting distance of Taunton.