13115 - Retail Catering Team Leader

University of Edinburgh; City of Edinburgh; On-site; GBP 26,000 - 29,000; Full time

Job summary

A leading educational institution in Edinburgh is seeking a full-time Catering Team Leader to inspire and guide a team in delivering excellent customer service and food quality. This hands-on role involves supporting the Café Manager in ensuring smooth daily operations while maintaining high standards. Ideal candidates will have a passion for hospitality and exceptional leadership skills.

Qualifications

• A passion for customer service and hospitality.
• A natural leader who can inspire a team.
• Great attention to detail.
• Efficient and organized.

Responsibilities

• Lead the team within the area to deliver excellent customer service and fantastic food.
• Support the Café Manager in overseeing day-to-day operations.
• Inspire the team to maintain the highest standards.

Skills

Customer service

Leadership

Attention to detail

Organizational skills

Job description

Overview

Grade UE04: £26,093 to £28,788 per annum

CSG / Accommodation, Catering and Events (ACE)

Full Time: 35 hours per week (Monday - Friday)

Open-ended (permanent)

The Opportunity

We are recruiting for a Catering Team Leader to join our team. This is an exciting opportunity to join the team in our Central Grab and Go Cafes. Based in George Square, the operation currently consists of 4 University cafés around the University Central area. Reporting to the Café Manager you will lead the team within the area to deliver excellent customer service and fantastic food to our wide range of customers. At the same time, supporting the Café Manager in overseeing all aspects of the day to day running of the operation. This is a hands-on role; you will lead from the front inspiring the team to deliver exceptional service and maintain the highest standards.

This is a full time (35 hours per week) position fully based on campus.

Responsibilities

• Lead the team within the area to deliver excellent customer service and fantastic food to a wide range of customers.
• Support the Café Manager in overseeing all aspects of the day-to-day running of the operation.
• Lead from the front in inspiring the team to deliver exceptional service and maintain the highest standards.

Qualifications

• A passion for customer service and hospitality.
• A natural leader who can inspire a team.
• Great attention to detail.
• Efficient / organised.