12-Month Client Care Advisor | Vet Reception

IVC Evidensia; Blackburn; Hybrid; GBP 15,000 - 25,000; Full time

Benefits offered by this job

Annual leave 6.6 weeks+

Healthcare & Wellbeing schemes

Pension scheme

Discounted veterinary care

Job summary

inspiring vet care is seeking a Client Care Advisor for Myerscough Vets on a full-time fixed-term basis for 12 months, with one day per week at our Blackburn branch. You will welcome clients, manage appointments and support communications, working with clinical and non-clinical teams to ensure a positive client and patient journey.

We value friendly, organised individuals with excellent communication and a collaborative mindset, offering career development and wellbeing benefits.

Qualifications

• Experience in a customer-facing role with a focus on service and attention to detail.
• Excellent communication skills and a professional, welcoming manner.

Responsibilities

• Manage appointments and handle enquiries.
• Support client communications and coordinate with clinical and non-clinical colleagues.
• Ensure a positive client and patient journey across the practice.

Skills

Customer-facing

Communication

Organised

Teamwork

Job description

inspiring vet care is seeking a Client Care Advisor for Myerscough Vets on a full-time fixed-term basis for 12 months, with one day per week at our Blackburn branch. You will welcome clients, manage appointments and support communications, working with clinical and non-clinical teams to ensure a positive client and patient journey.

We value friendly, organised individuals with excellent communication and a collaborative mindset, offering career development and wellbeing benefits.