Vet Reception & Client Care Specialist

Inspiring Vet Care; Blackburn; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Annual leave

Birthday day off

Holiday progression

Family-friendly policies

Healthcare benefit

Cycle to work

Learning & development

Pension

Employee discounts

Green car scheme

Job summary

inspiring vet care, the UK's leading vet care provider, is seeking a friendly Client Care Advisor to join our Myerscough Vets team on a full-time fixed-term basis for 12 months, with one day per week at our Blackburn branch.

You will manage appointments, handle enquiries and client communications, and work closely with clinical and non‑clinical colleagues to ensure a positive client and patient journey.

Qualifications

• Friendly, organised and customer-focused individual.
• Experience in a customer-facing role with focus on service.
• Able to manage multiple tasks in a busy environment.
• Collaborative mindset and willingness to support colleagues.
• Proactive attitude and openness to feedback.

Responsibilities

• Manage appointments and enquiries to ensure smooth practice operations.
• Support client communications and coordination between teams.
• Help deliver a welcoming, professional client experience.

Skills

Customer service

Communication

Organisation

Teamwork

Job description

inspiring vet care, the UK's leading vet care provider, is seeking a friendly Client Care Advisor to join our Myerscough Vets team on a full-time fixed-term basis for 12 months, with one day per week at our Blackburn branch.

You will manage appointments, handle enquiries and client communications, and work closely with clinical and non‑clinical colleagues to ensure a positive client and patient journey.