French-Speaking Customer Expert - Remote from Greece
EU Best Jobs
Nîmes
À distance
EUR 28 000 - 36 000
Plein temps
Il y a 6 jours
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Résumé du poste
A leading recruitment agency seeks a Customer Service Representative in Nîmes, France. Candidates should have excellent French and good English skills, along with experience in a premium brand environment. The role offers competitive salary, relocation assistance to Greece, and professional development opportunities. Join a dynamic team that values customer satisfaction and growth.
Prestations
Complete relocation support
Competitive monthly salary
Health care benefits
Free online Greek language courses
State-of-the-art premises
Qualifications
Previous experience in customer service ideally in a premium or luxury brand.
Ability to handle sensitive cases.
Responsabilités
Deliver exceptional customer service.
Perform troubleshooting.
Call collect and analyze customer feedback.
Manage customers and support them with a premium experience.
Connaissances
Excellent French language skills
Very good English communication skills
Strong interpersonal skills
Good computer literacy
Familiarity with CRM systems
Formation
Bachelors degree preferred
Description du poste
What you will do
Deliver exceptional customer service.
Perform troubleshooting.
Call collect and analyze customer feedback.
Escalate cases when necessary and follow up to guarantee customer satisfaction.
Show empathy and professionalism in every interaction whether written or verbal.
Manage customers and support them with a premium experience.
Collaborate with internal teams to resolve cases quickly and efficiently.
Consistently meet performance targets and quality standards.
What you will bring
Excellent French language skills .
Very good English communication skills.
Previous experience in customer service ideally in a premium or luxury brand.
Strong interpersonal skills with the ability to handle sensitive cases.
Good computer literacy.
Familiarity with CRM systems is a plus.
Bachelors degree preferred.
What we offer
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process.)
Competitive monthly salary (14 salaries per year)
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State-of-the-art premises providing a great working environment with relaxing break areas
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.