Jobs in Angers, United States

We know touch - it's our only business. In fact, we invented the touchscreen over 50 years ago and haven't stopped since. Every 21 seconds, a new Elo touch screen is installed somewhere in the world. We obsess over details to exceed the highest quality standards. We don’t just sell things. We offer solutions to tomorrow’s challenges.

As a Sales & Application Engineer, you will serve as a key technical expert throughout the entire customer journey—from initial engagement and solution design to implementation and ongoing support. Covering a regional territory including France and surrounding markets, you will bridge the gap between commercial and technical teams, ensuring customer success through tailored solutions, expert guidance, and hands-on support.

• Assist customers in determining the appropriate solution by understanding their detailed application
• Act as the technical point of contact during the sales process
• Deliver product presentation, demos and technical consultations
• Analyze customer requirements and propose solutions
• Collaborate with the sales team to develop proposals and close deals
• Assist customers with product integration, configuration and optimization
• Provide training, documentation and technical support
• Troubleshoot issues and coordinate with internal teams for resolution
• Gather customer feedback and relay insights into product development
• Manage technical aspects of customer projects from concept to completion
• Build and maintain strong relationships with key stakeholders
• Ensure customer satisfaction and long-term engagement
• Support the setting up of trade shows and actively participate during the event

• 5+ years engineering or technical sales experience
• Degree in Electronics, Computer Science, IT or related field
• Solid experience with customer facing technical support
• Knowledge of Android, Android Enterprise, Endpoint management systems, Linux, Windows and hardware in retail POS and Digital Signage

• High energy and ability to thrive in a fast-paced culture
• Broad project management skills
• Strong interpersonal and communication skills
• Ability to build strong customer relationships
• Ability to negotiate technical content with executives at all levels of an organization
• Ability to handle high stress customer negotiation
• Work with minimal supervision – self starter
• Proficient in both oral and written communication in French and English

• This is a home based position
• Domestic and international travel is required
• Driver\'s license