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Work in Portugal - Customer Support Representative (French Market)!
Job summary
A leading company in home appliances is seeking a Customer Support Specialist for the Italian market to provide exceptional service to customers. You will assist with product use, troubleshooting, and warranty queries, while collaborating with internal teams in sunny Lisbon. Fluency in French and good command of English are required. This role offers a monthly base salary, bonuses, and a comprehensive relocation package.
Benefits
Qualifications
- Fluent in French with good command of English.
- Strong communication and empathy skills required.
- Customer service experience is advantageous.
Responsibilities
- Support Italian-speaking customers via phone, email & chat.
- Assist with product use, troubleshooting & warranty queries.
- Collaborate with internal teams for complex cases.
- Stay up to date with new products & company updates.
Skills
Dreaming of a fresh start in sunny Portugal?
Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality!
Were looking for passionate, Italian-speaking professionals ready to provide world-class support in the home appliances industry.
If youre all about helping customers, solving problems, and delivering a 5 experience this could be your next adventure!
- Support Italian-speaking customers via phone, email & chat
- Assist with product use, troubleshooting & warranty queries
- Collaborate with internal teams for complex cases
- Stay up to date with new products & company updates
- Fluent in French (C1C2) & good English (B2+)
- Excellent communication & empathy skills
- Customer service experience is a plus
- Ready for an on-site role in beautiful Lisbon
- 1,000 / month base (×14 months) + 100 performance bonus (×12 months)
- 2,000 welcome bonus
- Relocation package: flight reimbursement + accommodation (only 280 / month, all included!)
- Health insurance (free after 6 months)
- Meal & transport allowance
- Career growth & continuous training
Because its not just a place to work its a lifestyle.
Enjoy a vibrant city, great weather, and a supportive international community while growing your career with a global leader in home appliances.
Ready to start your new chapter in Portugal?
Apply now and join a company that values people, passion, and progress!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.