Strategic Renewal Lead for SaaS Growth

Board International; Paris; Sur place; EUR 70 000 - 100 000; Plein temps

Résumé du poste

Board International is seeking a Renewal Manager to own the renewal lifecycle for a portfolio of medium-to-high complexity accounts. You will drive Net Revenue Retention by leading renewal strategy, pricing and risk mitigation in collaboration with Customer Success and Sales teams.

You will steer renewal negotiations, identify churn risks, and implement structured save plans while seeking expansion opportunities. This role benefits from international collaboration and strong commercial acumen.

Qualifications

• Proven experience in SaaS renewals, account management, or subscription-based roles.
• Strong negotiation and commercial skills with pricing, contracts and multi-year agreements.
• Experience managing complex renewals with multiple stakeholders and mitigating churn risks.
• Data-driven forecasting with CRM/CPQ tools.
• Experience working in international environments with cross-functional teams.
• Fluent English and German or French (additional languages a plus).

Responsabilités

• Own the end-to-end renewal lifecycle across assigned accounts.
• Lead renewal planning 6–9 months before contract expiration.
• Develop strategic renewal plans to ensure timely outcomes.
• Lead commercial negotiations including pricing and terms.
• Collaborate with Sales, CS, Finance, Legal to structure compliant agreements.

Connaissances

SaaS renewals

Account management

Negotiation

Forecasting

Cross-functional collaboration

Stakeholder management

English and German or French

Outils

Salesforce

DealHub

Description du poste

Board International is seeking a Renewal Manager to own the renewal lifecycle for a portfolio of medium-to-high complexity accounts. You will drive Net Revenue Retention by leading renewal strategy, pricing and risk mitigation in collaboration with Customer Success and Sales teams.

You will steer renewal negotiations, identify churn risks, and implement structured save plans while seeking expansion opportunities. This role benefits from international collaboration and strong commercial acumen.